How does a focus on quality in products, services, or processes contribute to an organization's ability to realize its competitive potential in today's global business environment?

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter19: Managing Quality And Performance
Section: Chapter Questions
Problem 10DQ
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How does a focus on quality in products, services, or processes contribute to an organization's ability to realize its competitive potential in today's global business environment?

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