quality control or quality control involves developing a system to ensure that products and services are designed and manufactured to meet or exceed the requirements of what that was planned beforehand. In the dimension Quality is divided into three parts starting from Input- Process- Output. Try to explain each indicator! (hint: please explain first the meaning and purpose of quality control. Then explain one by one starting the input how it affects quality control, then process in quality control and the final output is whether it is in accordance with expected quality)

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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quality control or quality control involves developing a system to ensure
that products and services are designed and manufactured to meet or exceed the requirements of what
that was planned beforehand. In the dimension Quality is divided into three parts
starting from Input- Process- Output. Try to explain each indicator!
(hint: please explain first the meaning and purpose of quality control. Then
explain one by one starting the input how it affects quality control, then
process in quality control and the final output is whether it is in accordance with
expected quality)

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  1. In a company that processes insurance claims, the average flow rate is 10 claims per-hour and the average throughput time is six hours.
    1. How many claims are in the system on average?
    2. If the demand for claims to be processed is seven per hour and the capacity is eight per hour, what is the flow rate?
    3. What assumptions have you made in your answers?
  2. Draw a flowchart for the following processes:
    1. Procedure used to pay your bills
    2. Checking out a book from the library
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