In the refrigerator example, suppose the warranty worksas follows. If a refrigerator fails at any time within 5 yearsof purchase, we give the consumer a prorated refund on the$500 purchase price. For example, if the refrigerator failsafter 4 years, we pay the customer $100. If the refrigeratorfails after 3 years, we pay the customer $200. Estimate ourexpected warranty expense per refrigerator sold.

Operations Research : Applications and Algorithms
4th Edition
ISBN:9780534380588
Author:Wayne L. Winston
Publisher:Wayne L. Winston
Chapter23: Simulation With The Excel Add-in @risk
Section23.4: Reliability And Warranty Modeling
Problem 4P
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In the refrigerator example, suppose the warranty worksas follows. If a refrigerator fails at any time within 5 yearsof purchase, we give the consumer a prorated refund on the$500 purchase price. For example, if the refrigerator failsafter 4 years, we pay the customer $100. If the refrigeratorfails after 3 years, we pay the customer $200. Estimate ourexpected warranty expense per refrigerator sold.

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