It’s increasingly clear that many postings on blogs and product reviews on Web sites are fake or are posted there to manipulate consumers’ opinions. How big a problem is this if consumers increasingly look to consumer generated product reviews during the stage of information search? What steps, can marketers take to handle this problem?

MARKETING 2018
19th Edition
ISBN:9780357033753
Author:Pride
Publisher:Pride
Chapter6: Target Markets: Segmentation And Evaluation
Section: Chapter Questions
Problem 1SC
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It’s increasingly clear that many postings on blogs and product reviews on Web sites
are fake or are posted there to manipulate consumers’ opinions. How big a problem
is this if consumers increasingly look to consumer generated product reviews during
the stage of information search? What steps, can marketers take to handle this
problem?

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