Jeff is the branch manager at a local bank. Recently, Jeff's been receiving customer feedback saying that the wait times for a client to be served by a customer service representative are too long. Jeff decides to observe and write down the time spent by each customer on waiting. Here are his findings from observing and writing down the wait times spent by 20 customers: Customer Wait Time in Seconds (n=20) 43.1 42.2 35.6 45.5 37.6 30.3 36.5 31.4 45.3 35.6 43.5 45.2 40.3 54.1 50.2 45.6 47.3 36.5 31.2 43.1 Find the median, mode and average.

Intermediate Algebra
19th Edition
ISBN:9780998625720
Author:Lynn Marecek
Publisher:Lynn Marecek
Chapter12: Sequences, Series And Binomial Theorem
Section12.3: Geometric Sequences And Series
Problem 12.58TI: What is the total effect on the economy of a government tax rebate of $500 to each household in...
icon
Related questions
Question

quality control

Jeff is the branch manager at a local bank. Recently, Jeff's been receiving customer
feedback saying that the wait times for a client to be served by a customer service
representative are too long. Jeff decides to observe and write down the time spent
by each customer on waiting. Here are his findings from observing and writing down
the wait times spent by 20 customers:
Customer Wait Time in Seconds (n=20)
43.1
42.2
35.6
45.5
37.6
30.3
36.5
31.4
45.3
35.6
43.5
45.2
40.3
54.1
50.2
45.6
47.3
36.5
31.2
43.1
Find the median, mode and average.
Transcribed Image Text:Jeff is the branch manager at a local bank. Recently, Jeff's been receiving customer feedback saying that the wait times for a client to be served by a customer service representative are too long. Jeff decides to observe and write down the time spent by each customer on waiting. Here are his findings from observing and writing down the wait times spent by 20 customers: Customer Wait Time in Seconds (n=20) 43.1 42.2 35.6 45.5 37.6 30.3 36.5 31.4 45.3 35.6 43.5 45.2 40.3 54.1 50.2 45.6 47.3 36.5 31.2 43.1 Find the median, mode and average.
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps with 1 images

Blurred answer
Recommended textbooks for you
Intermediate Algebra
Intermediate Algebra
Algebra
ISBN:
9780998625720
Author:
Lynn Marecek
Publisher:
OpenStax College
Glencoe Algebra 1, Student Edition, 9780079039897…
Glencoe Algebra 1, Student Edition, 9780079039897…
Algebra
ISBN:
9780079039897
Author:
Carter
Publisher:
McGraw Hill