Mariam is working as sales clerk in a Ziad Retailing House owned by a Limited Company registered in Bahrain. Part of the contract explains that Mariam should meet specific target sales so that her tenure would continue or be renewed every end of each contract. The manager of the retailing company is very strict in terms of policy, employee discipline and attitudes. Mariam has the worry that she might not be able to cope up with the expectations from her. She is afraid she might lose her job when fail to satisfy her manager’s standards. Help Mariam improve in her duties and functions. Q1. Critically assess which method must be adapted by Mariam in direct marketing to increase her sales with justification

Mariam is working as sales clerk in a Ziad Retailing House owned by a Limited Company registered in Bahrain. Part of the contract explains that Mariam should meet specific target sales so that her tenure would continue or be renewed every end of each contract. The manager of the retailing company is very strict in terms of policy, employee discipline and attitudes. Mariam has the worry that she might not be able to cope up with the expectations from her. She is afraid she might lose her job when fail to satisfy her manager’s standards. Help Mariam improve in her duties and functions. Q1. Critically assess which method must be adapted by Mariam in direct marketing to increase her sales with justification

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter13: Managing Diversity

Section: Chapter Questions

Problem 2ED

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Mariam is working as sales clerk in a Ziad Retailing House owned by a Limited Company registered in Bahrain. Part of the contract explains that Mariam should meet specific target sales so that her tenure would continue or be renewed every end of each contract. The manager of the retailing company is very strict in terms of policy, employee discipline and attitudes. Mariam has the worry that she might not be able to cope up with the expectations from her. She is afraid she might lose her job when fail to satisfy her manager’s standards. Help Mariam improve in her duties and functions. Q5 Critically evaluate the factors which must be observed to increase the boundaries of Ziad Retail house
Write a memo to all HODs about the institution’s dress rules and the observation of the registrar. Ask them to ensure strict compliance. Please read the text below to write the memo. (09) Situation: You work in a reputed academic institution called Brilliant University as an assistant to the registrar, Mr Asghar Bhatti. The Institution has rules about what the students should wear, and a copy of the rules is given to everyone at the time of admission. All students must follow these rules, regardless of their academic year and department. The dress rules say that all students should wear grey trousers with a white shirt. Mr Asghar Bhatti says to you: I'd like you to send a memo to all the heads of departments informing them about violation of dress rules. For example, I've seen some of the students with unusually long hair. This looks very untidy. I've even seen one or two of the students wearing joggers. They need to remind students to look back over the rules they received. They…
Mary discovers that her plant (factory) is discharging a substance into the river that is not regulated by the government. She decides to do some reading about the substance and finds that some of the studies suggest that it is carcinogen. As an engineer, she believes she has an obligation to protect the public, but she also wants to be a loyal employee. The substance will probably be very expensive to remove, and her boss advises, “Forget about it until the government makes us do something. Then all the other plants will have to spend money too, and we will not be at a competitive disadvantage.” What should Mary do?
Agya Kofi has been a clerk in a business firm for over a decade. He feels that he has been doing his job efficiently. However, the promotion to a supervisory position, which he has been expecting, has never materialized. He feels sad about it, and a little angry with his manager, Roselyn, who is responsible for promotions Agya Kofi feels that a deserving promotion has been denied to him and he attributes it to the fact that Roselyn belongs to a community different from his. This feeling has gone to such an extent that Agya Kofi has become somewhat negligent in his work. He keeps a book of poems which he quietly reads in the office in moments of dullness. He has even begun to write poems, a practice of his university days, and now he does so even in his office occasionally and delights in it. He even thinks of giving up his clerical job and imagines himself sitting in a chair of the sub-editor of a magazine which has published two of his poems using his nickname. Required: What do…
Taylor, 21, works as an assistant/receptionist at a local pet groomer, earning $15,080 per year (full-time, minimum wage work) with no benefits or paid leave. They find working with the groomers, pets, and customers interesting and fun since they plan to pursue work at the county animal shelter in the future. Working with animals has been Taylor's goal for most of their life. Taylor lives with their parents, paying rent, cooking most of the family's meals, and helping out around the house. They also provide occasional childcare for their much-younger siblings in exchange for using one of the family cars to get to work when the weather is poor. On Saturdays, Taylor volunteers with a local animal rescue. They'd like to foster pets for the rescue, but Taylor's siblings are allergic to cats and and their parents hate dogs. Taylor doesn't have a lot of spare time to socialize with their friends but always makes time for a weekly group movie night at someone else's house (Taylor's parents…
Make a script n how to respond effectively and appropriately in this scenario. 2) A guest calls you at the front desk. She is very annoyed. She tells you that she has been sick and can't have the air conditioning on. She always turns it off. but the room attendant turns it back on when she cleans the room. The guest says that she left a note for the room attendant asking her to leave the air condition off, but when the guest got back to her room tonight, the air conditioning was on again.
Unions and management at Allied Industries have been involved in a protracted wage negotiation process. Frustrated by the perceived lack of progress Siya Ngam, a paying union member who has been a harsh critic of the ‘lack of backbone’ on the part of the union leadership, calls a meeting in which he riles up his fellow employees and convinces them to embark on immediate strike action so that they can show the employers and the ‘spineless union leadership’ who is really in charge. 1. With reference to the relevant legislation,comment on the legality of the strike.
An American automobile manufacturing company has just recruited an Italian Country Manager to oversee its operations in Europe. The Country Manager is based in Milan, Italy. What types of performance dimensions and indicators should be used to evaluate the performance of this Country Manager? What weight should be given to each dimension of performance in the overall performance evaluation of the Country Manager? What criteria should be used to determine the weighting of the various dimensions? Which compensation approach would you use to structure the compensation of the Country Manager? How would you link the performance metrics and compensation?
GIVE THE PLAN OF ACTION AND EVALUATION CONTROL THANK YOU. Anheuser-Busch InBev and Miller Coors LLC. Control about 80% of the U.S. beer market. Most of the beer distributed by both companies is sold through independent beer distributors who, in turn, sell the beer to retailers, restaurants, and bars. Anheuser-Bush InBev, which had been acquired by Belgium-based brewer InBev in mid-2008, soon after embarked on cost-cutting program. One key cost focus was distributors received about $1.00 for each case of Budweiser distributed to Retail channel members compared to $.85 paid by MillerCoors to distributors, by eliminating that 15 cent differences in margin. Anheuser-Busch distributors, many of whom had decades-old relationships with the brewer, would not be happy with the lower margins.
When Kimberly finds out that members of her team are using unethical practices to make sales and obtain information, her solution is to hold a Code of Ethics workshop. Is this an appropriate response for her to have? Multiple Choice: 1. Yes; as the manager of these two employees, she is responsible for making sue they know what the expectations of behavior are. 2. Yes; she is not allowed to take any disciplinary actions 3. No; it is not her responsibility to educate these employees. They should be in charge of deciding their own ethical behavior. 4. No; she should fire both of them immediately
Harry and Mike were both skillful and efficient workers in the cutting room of Excellent Garment Factory. Several months ago, there was a vacancy for a supervisory position in the cutting room. Everyone in the factory knew that either Harry or Mike would get promoted to that position. Mike was given the supervisory position, and, as the two men were friends, Harry was not too upset or disappointed. They remained good friends, and Mike made a special effort to spend a lot of time with Harry to show that he had not changed. In fact, he even granted Harry a slight increase in pay in recognition of his good performance. Moreover, since Harry was good at his job, Mike often requested him to demonstrate his cutting skills to other workers so that they could learn from him. However, this did not seem to work. The productivity even seemed to get worse instead of better. Mike often worried that his subordinates did not like him. He tried to talk to them to win their friendship. However, he was…
The morale among FEMA employees was as bad as the agency’s performance. Having grown from a complicated background, the agency struggled to cope with an uncertain mission. FEMA’s predecessors, including parts of the Reconstruction Finance Corporation during the Roosevelt administration and the Federal Disaster Assistance Administration during the 1960s and 1970s, had for decades worked to provide disaster relief. Then, during the Cold War, it became responsible for planning to help the nation recover in case of nuclear attack. The agency became FEMA in 1979, but its very different responsibilities never did fit neatly together. It had the tough job of acting like a local fire department--it needed to be ready to respond instantly to a wide range of disasters, wherever they might occur. But unlike most local fire departments, it found itself chronically underfinanced. It was an independent agency without a cabinet-department home. No one wanted to spend much money on the agency in…