Michelle Go began employment with Luxor tours Company when shewas hired as probationary employee as tourist guide in 2005. Her applicationform showed that she was a BS Tourism graduate of the University of Singapore and had no previous experience in tour-guiding. Michelle’s performance as tourism guide was satisfactory, but she haddifficulty building positive relationships with supervisors, peers orsubordinates. “Michelle is weird” was a comment given by a peer whenasked if she was getting along well with her.On the fifth month of her probationary employment, a writtenperformance evaluation was done and the result was poor, “lack of focus,”“tactless remarks,” and “chronic tardiness” were comments that appeared inmany evaluation sheets. At the end of the fifth month of her employment,Michelle was given a “thank you letter” by the Luxor management,terminating her probationary employment.Three years later, Luxor Tours acquired a smaller tour agency. Luxor's HR Manager, Lynn Sotto, saw Michelle's name in the employees' list of the said tour agency. Upon checking, she verified that, indeed, it was the same Michelle Go whose service they terminated a few years ago. She held a middle-management position and based on her personnel file, it showed some questionable entries like the following: that she was a BS Tourism Graduate of a leading university; that from 2001 to 2004 she managed a tour agency in Manila; her employment with Luxor was not mentioned at all. QUESTION: 1, If you were in Lynn's position, will you report what you found out about Michelle to Luxor's Management? Why? 2. As the owner/manager of Luxor tours, how will you handle this case if the information was reported to you? Explain.

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter12: Managing Human Talent
Section: Chapter Questions
Problem 2ED
icon
Related questions
Question

Michelle Go began employment with Luxor tours Company when shewas hired as probationary employee as tourist guide in 2005. Her applicationform showed that she was a BS Tourism graduate of the University of Singapore and had no previous experience in tour-guiding. Michelle’s performance as tourism guide was satisfactory, but she haddifficulty building positive relationships with supervisors, peers orsubordinates. “Michelle is weird” was a comment given by a peer whenasked if she was getting along well with her.On the fifth month of her probationary employment, a writtenperformance evaluation was done and the result was poor, “lack of focus,”“tactless remarks,” and “chronic tardiness” were comments that appeared inmany evaluation sheets. At the end of the fifth month of her employment,Michelle was given a “thank you letter” by the Luxor management,terminating her probationary employment.Three years later, Luxor Tours acquired a smaller tour agency. Luxor's HR Manager, Lynn Sotto, saw Michelle's name in the employees' list of the said tour agency. Upon checking, she verified that, indeed, it was the same Michelle Go whose service they terminated a few years ago. She held a middle-management position and based on her personnel file, it showed some questionable entries like the following: that she was a BS Tourism Graduate of a leading university; that from 2001 to 2004 she managed a tour agency in Manila; her employment with Luxor was not mentioned at all.

QUESTION:
1, If you were in Lynn's position, will you report what you found out about Michelle to Luxor's Management? Why?

2. As the owner/manager of Luxor tours, how will you handle this case if the information was reported to you? Explain.

Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Management, Loose-Leaf Version
Management, Loose-Leaf Version
Management
ISBN:
9781305969308
Author:
Richard L. Daft
Publisher:
South-Western College Pub