Mr. Moosa was a owner/Manager of Muscat Pharmacy, a small, single-location drugstore. The store was founded by Moosa’s father and it had operated in the same location for 30 years. All of the employees who worked in the store were family members. All were hard workers, and Moosa had the utmost trust in all of them. Although the store thrived in its early years, performance in the last few years had not been good. Sales and Profits were declining, and the problem was getting worse. The performance problems seemed to have begun approximately at the time when a large drugstore chain opened a branch two blocks away. a) What are the issues affect the management control system in Muscat Pharmacy? b) What are the problems they face? c) What are the remedies need the employees?

Mr. Moosa was a owner/Manager of Muscat Pharmacy, a small, single-location drugstore. The store was founded by Moosa’s father and it had operated in the same location for 30 years. All of the employees who worked in the store were family members. All were hard workers, and Moosa had the utmost trust in all of them. Although the store thrived in its early years, performance in the last few years had not been good. Sales and Profits were declining, and the problem was getting worse. The performance problems seemed to have begun approximately at the time when a large drugstore chain opened a branch two blocks away. a) What are the issues affect the management control system in Muscat Pharmacy? b) What are the problems they face? c) What are the remedies need the employees?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter3: The Environment And Corporate Culture

Section: Chapter Questions

Problem 1ED

See similar textbooks

Similar questions

FAMILY BUSINESS DYNAMICS Thomas Sages looked stern and preoccupied upon his return from the funeral of his friend David’s wife, Laura. When David died a few years earlier, the shock was great for Thomas, and this new loss revived the wound. David had been Thomas’ closest friend since they were young; he also was his business associate – contributing 10% of the business equity when Thomas started the expansion of his supermarket chain. And the ties were further strengthened when David and Laura’s son married Thomas’ daughter. As Thomas’ thoughts wandered, he found himself thinking about the future of the business he had so successfully built. Two of his children worked in the business, and he felt rather comfortable with their ability to lead it forward – even though he had occasional disagreements with them about new developments. His concern, revived by the funeral, was more about the transfer of his ownership stake. He had written a will many years ago, and he thought that he should…
Binger Limited specialises in manufacturing wooden office furniture which is in great demandbecause its original modern design suits the Jamaican market. This company has been in operationfor 35 years, has been listed on the stock exchange for the past 10 and employs 50 people. TheChief Executive Officer (CEO) and the Director of Human Resources have just made final changesto a detailed succession plan for Binger’s employees based on a three-year horizon.Three major points have emerged from the succession plan as follows:1. The General Controller plans to retire within the next year and no one in-house is qualified toreplace him. In addition to his specific financial skills, he has the company’s financial historyreadily available and is the CEO’s right-hand man. In fact, the CEO consults him for everystrategic decision he has to make. Since Binger is a public corporation, this position is crucialfor continuation of smooth operations.2. The Director of Manufacturing (DM) joined the…
kofi has been a responsible family man for so many years. As a Manager of kojic school, he was loved by his workers and was very generous to everyone around him. A great manager, father, husband and statesman by all standards. His woes started when he invested all his life savings in dominion bank for profit. Unfortunately, he invested in july and the company was shut down in September. This has affected him financially and he can no longer meet his financial obligations. He was very determined to continue running the school and hoped to gradually recover financially. He owed six months arrears with regards to staff salaries as at January 1990. He managed to pay part of the arrears in February with just two months left and hoped to complete payments after receiving school fees for the term. Out of nowhere, COVID-19 took charge of the world, Canada was affected and all schools were temporary shutdown for close to twelve months now. Since his school is from form1 to form six, it…
kofi has been a responsible family man for so many years. As a Manager of kojic school, he was loved by his workers and was very generous to everyone around him. A great manager, father, husband and statesman by all standards. His woes started when he invested all his life savings in dominion bank for profit. Unfortunately, he invested in july and the company was shut down in September. This has affected him financially and he can no longer meet his financial obligations. He was very determined to continue running the school and hoped to gradually recover financially. He owed six months arrears with regards to staff salaries as at January 1990. He managed to pay part of the arrears in February with just two months left and hoped to complete payments after receiving school fees for the term. Out of nowhere, COVID-19 took charge of the world, Canada was affected and all schools were temporary shutdown for close to twelve months now. Since his school is from form1 to form six, it…
"Even as the remodeling market weakened and taking on extra financing became risky, what are some things that Moon Associates’ president and CEO Jim Moon did to sustain the company’s long-term profitability?"
1- Write a story of a family business ?
James Park has been hired as the new CEO by the board of directors of GoSportsInc., a large national sporting goods retailer, which has been battling economic andinternal issues over the previous years. Despite Park’s experience at the helm oflarge companies in need of profound strategic and structural change, in his newposition at GoSports he has been “butting heads” with a powerful collective ofexecutives unhappy with the hire and threatened by the new CEO’s accolades. Tocomplicate matters, rumour has it that the decision to hire Park was far fromunanimous, with various factions vying for control in the company, waiting for achance to fill the power vacuum a quick departure by Park would leave behind. Aftertwo weeks with the company, Park is called before the board of directors to report onthe progress made and how he plans to return GoSports to its former glory.Required:A. If you were in James Park’s position, highlight the key issues you would highlightin your report to the Board…
Analyze the decline of the value of the General Electric Corporation stock as it relates to a series of poor managerial decision-making and the impact those decisions had on the stock value. What caused the decline...was it due to any of the following?: i.Revenue Decline? ii.Goodwill Impairment? iii.Reckless Acquisitions? iv.Too much Debt?
How did Taylor change management?
Graeter’s current management team bought the businessfrom their parents, who did not have a formal succession plan in place to indicate who would do what. Do youthink the current team should have such a plan specifyingwho is to step into the business, when, and with whatresponsibilities? Why or why not?
The advent of professional managers was accompanied by skepticism regarding their trustworthiness and ethics in controlling large corporate assets on behalf of the shareholders. Today, this skepticism remains and has changed little since the founding of the managerial class a century ago, and new laws concerning appropriate governance, such as Sarbanes- Oxley, continue to be introduced. Why has this skepticism remained so strong?
Asad is a baker who lives in a small village in Herat. He owns a small shop together with his brother, Hamid, and his nephew Rajibullah. The three of them worked well together—Asad did all of the baking in the kitchen, Rajibullah attended to the customers, and Hamid delivered flour every day from the small flour mill that he owned nearby. Asad relied on both his brother and his nephew in order to keep the bakery running. He was glad that he did not need to rely on strangers to run his business. One day, however, Hamid decided that he wanted to move back to his home village in Kandahar. He sold his flour mill and used the money to buy a house in Kandahar for him and Rajibullah to live in. Because it would be impossible for him to keep running the shop all on his own, Asad was faced with a decision—he had to either find a new flour supplier and a new person to work in his shop, or he would be forced to close it altogether. He decides to try to find a new supplier of flour. Hamid refers…