Nikoli sells athletic shoes and is struggling to generate sales. When he meets with a marketing consultant, the consultant tells him that his customer's journey is undefined, which is Nikoli is struggling to make sales. After reevaluating the third stage of the customer journey, what should Nikoli provide to customers to ensure that they move successfully through s Searchable information about his shoes online Alternatives to his shoes online A competitive discount for his shoes A comprehensive guide on how to buy shoes online
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- Managers of Best Buy had just implemented an e-commerce platform to expand their business in terms of customer base.Best Buy is a clothing retail store that offers value for money on clothing items for the family. Based on this, complete thetasks that follow. Question 1Elaborate on the e-commerce model adopted by Best Buy and further explain ANY FOUR (4) benefits of thee-commerce model to the retail company.For several years your Mexican restaurant has been very profitable, but recently the local grocery store has started offering a make-your-own taco bar and your restaurant's sales have declined. Your 5-Forces analysis concludes that: A) Industry attractiveness has declined due to increased Rivalry. B) Industry attractiveness has declined due to a greater Threat of Substitute Products C) Industry attractiveness has declined due to greater Bargaining Power of Buyers D) Industry attractiveness has declined due to the Threat of New Entrants.To calculate Customer Lifetime Value percisely requires precise numbers that are often only available to larger firms with large customers and large datasets. Is it necessary to calculate CLV percisely? Explain.
- Below are a number of slogans used for advertisement. Which dimensions of customerutility do the slogans emphasize?a. We build lenses uniquely to the needs of your eyes.b. Get your burger in 1 minute or less—otherwise, you eat free.c. We match any price in town.d. Our dealership network provides service, wherever in the country you may be.e. The fastest Internet in the nation.Please explain the physical environmental dimensions of servicescape. Give at least three examples Please explain the physical environmental dimensions of servicescape. Give at least three examples Target corporation?Calculate the customer lifetime value (CLV) given a customer margin of $40, customer retention of 80%, and discount rate of 5%.
- Where do businesses find the data they need to understand more about their customers? a. The data their customer exchanges for value. b. Lead user data. c. Supply chain partners. d. All of the above.1. This refers to measure of how well customer expectation from a purchased product or service have been met. a Consumer goods c. Marketing b.Satisfaction d. Brand equity 2. This is the appreciation in a brand’s value from the point of view of customers. a. Brand equity c.Marketing b.Satisfaction d. Consumer goods 3. These are products whose physical characteristics are so identical, that it would be difficult, it not impossible, to distinguish one purchased from one vendor or another. a. Brand equity c. Marketing b. Consumer goods d. Primary Demand 4. It is a form of communicating or promoting the value of a product, service, or brand to the consumers. a. Durable c.Marketing b. Primary demand d. Consumer goodsPlease do not give solution in image format thanku Please provide a value chain analyses of the Walt Disney Company using primary activities and costs, support activities and costs and benchmarking
- Disney launched the Disney+ streaming service in 2019. Identify the key sources of financial and non-financial information that the Board should have considered in making the decision to launch this new product, evaluate the relative importance and reliability of these sources of information.Read the scenario and help answer the question below pleaseManagers of Best Buy had just implemented an e-commerce platform to expand their business in terms of customer base. Best Buy is a clothing retail store that offers value for money on clothing items for the family. Based on this, complete the tasks that follow.Question Elaborate on the e-commerce model adopted by Best Buy and further explain ANY FOUR benefits of thee-commerce model to the retail company.Using the Kano model, analyze in minimum 4000 signs how Just Eat Takeaway.com can meet current and new customers needs