OUR (4) benefits of intercultural communication to the organization with relevant examples. 2. Communication technology can be defined as any electronic system used by business people not physically present in the same location to exchange ideas or conduct business. The use of communication technology in today’s society is viewed by many as excessive. Communication technology affords many opportunities for communication in organizations but also poses various possibilities for exploitation and abuse. Explain how communication technology can affect communications in the organization. 3. A communication audit typically includes an assessment of the quality of communication within an organization, as well as communication goal

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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1. Effective intercultural communication means being able to recognize cultural variables and understanding how those variables influence business. 
Discuss FOUR (4) benefits of intercultural communication to the organization with relevant
examples.

2. Communication technology can be defined as any electronic system used by business people not physically present in the same location to exchange ideas or conduct business. The use of communication technology in today’s society is viewed by many as excessive. Communication technology affords many opportunities for communication in organizations but also poses various possibilities for exploitation and abuse.
Explain how communication technology can affect communications in the organization.


3. A communication audit typically includes an assessment of the quality of communication within an organization, as well as communication goals and activities. It provides management with insight as to what is actually happening rather than what they think is happening during communications.
Explain the process of conducting reliable and valid communication audits?

4. Case Study: When is a lie not really a lie?

Mary had a very nice sales position with a company. The rumor mill had been saying for some time that the company was going to be purchased. Mary had been approached by a headhunter who had a position with another company for which Mary would be very qualified. Mary went to her boss, Sam, with the company rumors and asked him if they were true. Sam replied that the rumors were not true. Given Sam’s response, Mary turned down the job. Two months later it was announced that the company had merged with another one. Of course, there would be some layoffs due to duplicate positions. When Mary confronted Sam and asked why he had lied to her, Sam denied lying. He said that he was under strict orders not to say anything to anyone.
a) Do you feel Sam lied? Why?
b) Did Mary have a right to this information? Why?
c) How can Sam justify his conduct? 

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