Help Please PLANNING YOUR SALES CALLAlthough there is no firm rule, list what you think to be the best time of day to call on thefollowing individuals and list down possible questions and items that your are going to discusswith the following prospects:PROSPECTTIME OFITEMS YOU NEED TO KNOW / RESEARCHTHE DAYABOUT YOUR PROSPECT BEFORE MAKINGTO CALLTHE SALES CALL (At least 3)A college bookstore manager(to sell waterbottles)A manager at an automotiveglass replacement company(to sell a new tool to removebroken glass shards)An apartment complexmanager (to sell a new lawnwatering system).A heating contractor (to sell anew model of heatingsystem).

Market research is a process to gather important data from the market for making certain decisions.…

Answered: PLANNING YOUR SALES CALL Although there…

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 3EE

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Create a Group Control System Step 1 Form into groups of three to five students. Each group will assume that another student group has been given an assignment of writing a major paper that will involve research by individual group members that will be integrated into the final paper. Each group member has to do his or her part. Step 2 Your assignment is to develop a list of rules and identify some statistics by which to control the behavior of members in that group. Brainstorm and discuss potential rules to govern member behavior and consequences for breaking those rules. Step 3. first, select the five rules that you think are most important for governing group member behavior. Consider the following situations that rules might cover: arriving late for a meeting; missing a meeting; failing to complete a work assignment; disagreements about desired quality of work; how to resolve conflicts about paper content; differences in participation, such as one person doing all the talking and someone else talking hardly at all; how to handle meetings that Start late; the use of an agenda and handling deviations from the agenda; and any other situation that your group thinks a rule should cover that your group thinks a rule should cover.
Firm size, industry competition, CEO power and discretion and the level of stress a a CEO's job entails are factors in determining what? Select one: a. How large a board of directors an organization must have b. Whether an organization can function internationally c. A CEO's compensation package d. Employees' level of job satisfaction and overall feeling of internal support of their supervisors
The managerial task of developing a strategic vision for a company: Question 20Answer B) entails coming up with a fairly specific answer to 'who are we, what do we do and why are we here?' D) involves deciding upon what strategic course a company should pursue in preparing for the future and why this directional path makes good business sense. C) is chiefly concerned with addressing what a company needs to do to successfully outcompete rivals in the marketplace. A) concerns deciding what approach the company should take to implement and execute its business model.
Provide two recommendations that you think Estee Lauder should taketo strategically advance itself. One should be short-term (6 months – 3 years), and one should be long-term (3 – 5years). You need to thoroughly explain each recommendation, and you need to provide recommended action stepsfor each goal – you are the consultant, so they need your guidance on this. Explain why you are giving theserecommendations and why you think they will help the organization.
using the goals immediately following this scenario:When you joined Workplace Solutions Consulting three years ago, you were required to participate in an intensive interview process. After going through preliminary interviews with individuals of the same rank/title and a manager-level person in your division, you then met with the Director of the Consulting division. Everyone you met thus far from the organization seemed smart, outgoing, and friendly.The interview process had gone well as you were then scheduled to meet with company executives and officers. First, the VP of Customer Service, then the CFO, and finally the CEO of Workplace Solutions Consulting. The VP of Customer Service seemed highly meticulous in her interview questions, asking for detail behind every answer to her questions. She posed scenario questions to you regarding situations in which she was involved with tasks assigned on a daily basis.Then you met with the CFO. He was a graduate of one of the nation’s…
using the goals immediately following this scenario:When you joined Workplace Solutions Consulting three years ago, you were required to participate in an intensive interview process. After going through preliminary interviews with individuals of the same rank/title and a manager-level person in your division, you then met with the Director of the Consulting division. Everyone you met thus far from the organization seemed smart, outgoing, and friendly.The interview process had gone well as you were then scheduled to meet with company executives and officers. First, the VP of Customer Service, then the CFO, and finally the CEO of Workplace Solutions Consulting. The VP of Customer Service seemed highly meticulous in her interview questions, asking for detail behind every answer to her questions. She posed scenario questions to you regarding situations in which she was involved with tasks assigned on a daily basis.Then you met with the CFO. He was a graduate of one of the nation’s…
using the goals immediately following this scenario:When you joined Workplace Solutions Consulting three years ago, you were required to participate in an intensive interview process. After going through preliminary interviews with individuals of the same rank/title and a manager-level person in your division, you then met with the Director of the Consulting division. Everyone you met thus far from the organization seemed smart, outgoing, and friendly.The interview process had gone well as you were then scheduled to meet with company executives and officers. First, the VP of Customer Service, then the CFO, and finally the CEO of Workplace Solutions Consulting. The VP of Customer Service seemed highly meticulous in her interview questions, asking for detail behind every answer to her questions. She posed scenario questions to you regarding situations in which she was involved with tasks assigned on a daily basis.Then you met with the CFO. He was a graduate of one of the nation’s…
Why two out of five salespersons have resigned within six months of joining thecompany” asked marketing director to the sales manager, Sunil Kumar of Swish FlowLtd. “I think, there is something wrong with our staffing process, “responded SunilKumar, without knowing the real reasons for the turnover of salespeople.Swish Flow Ltd started manufacturing and marketing consumer durables like fansand water purifiers for household consumers and commercial firms in 1993. Thesales and marketing office was in Mumbai, the commercial capital of India. Swishflow was a newly established company and for its first year of operations, thecompany decided to recruit five salespersons to cover major metros and cities ofMaharashtra. The staffing process included the sales manager deciding the jobqualifications salespersons based on what he learnt in the MBA programme. Theadministration manger was asked to place the advertisement in the localnewspapers. The resumes of applicants were forwarded to Sunil…
Jackie and Sandra began a long-term-care consulting firm 5 years ago in a retirement region.They now have six employees: two RHIAs and four RHITs. They now have consulting contractswith 35 long-term-care facilities and have developed a reputation for excellence.During a meeting with employees, Jackie and Sandra commended them for the efforteach had contributed to the success of the firm. In planning for the future, Jackie andSandra then asked the employees to share with them ideas on expanding the businessby revising the vision. One option they had discussed and now shared was that ofexpanding their geographic region into another state. This would mean activelymarketing to long-term-care facilities beyond their present region and hiring additionalstaff.Bryan said he had been listening to employee conversations at a nearby hospital andlearned that there was a need for additional home health care personnel and resources inthe region. Hospital utilization management staff expressed…
As part of the Succession Plan Committee, you have been tasked with identifying future leaders for this position that will be open over the next 12-24 months Position: Sales Director, Middle East Location: Riyadh, Saudi Arabia Reports to: Executive Director, Asia Division ISN's Asia Division will be opening its first Middle East location in Saudi Arabia in the next 12 months. An Operations Director will be needed to head up this new division. A team of local salespeople will need to be recruited, hired, and trained by this leader. It is expected that this sales team may be largely men. Two sources that are recommended for more information about doing business in Saudi Arabia are: 1. https://www.commisceo-global.com/resources/ 2. https://www.commisceo-global.com/resources/management-guides/saudi-arabia-management-guide Also incorporate this leadership competencies in your answer. I. Global culture intelligence Il.Uses customer at the center of the decision-making and creating…
23.Suppose you are the IT director for a hospital.You have a small crew that helps the medical andadministrative staffs with their computers andapplications, but when a new system must bedeveloped, you must hire IT professionals. Howwould you conduct your search for reliable ISdevelopers? Whom would you contact, and whatquestions would you ask?
You are a Senior Manager at 123-Logistics overseeing the shipping department. 123-Logistics is a healthy, mid-sized company(similar to UPS/FedEx/DHL) with $350 million in yearly profit and 93% customer satisfaction rating. Currently, your team’s objective is to minimize the amount of late deliveries to ensure customer satisfaction. One day the Finance Director approaches you and tells you that instead of minimizing late deliveries, she wants to prioritize revenue to appease shareholders. The Vice President of Marketing overhears your conversation and suggests that the delivery drivers should instead spend more amount of time on the road to advertise the company logo. This in turn will result in wider brand recognition and more customers. Lastly, the Vice President of Operations joins the conversation to recommend another business objective but is cut off before she can provide a suggestion. From your conversation, • Which business objective do you think is the most important and why? •…

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