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- Case study Training at Hailey’s Construction Shobana, Hailey’s Construction, Sales Manager, read the memo she has just received from Kavelan , the Training Manager, and said to herself,” No way! I’m not going to let Kavelan get away with this. Last month, hhe insisted that 15 of the salespeople spend three days on a course on Quality Control conducted by a trainer. I had my hesitations, but I sent them anyway. On their return, they grumbled constantly about what a bore it was and how their time had been wasted because the content was totally irrelevant to their jobs. Now Kavelan wants another 10 participants. Well, he can just find them somewhere else!” Question 2 Elaborate what should the Training Manager do to ensure that the managers of every department willingly send their staff for the training programmes. include example alsoCase Study Training at Hailey’s Construction Shobana, Hailey’s Construction, Sales Manager, read the memo she has just received from Kavelan , the Training Manager, and said to herself,” No way! I’m not going to let Kavelan get away with this. Last month, hhe insisted that 15 of the salespeople spend three days on a course on Quality Control conducted by a trainer. I had my hesitations, but I sent them anyway. On their return, they grumbled constantly about what a bore it was and how their time had been wasted because the content was totally irrelevant to their jobs. Now Kavelan wants another 10 participants. Well, he can just find them somewhere else!” Question 1 Describe the mistakes Hailey’s Construction Training Manager madeCompany ZYX is a small consulting organization with 40 employees. The manager who is responsible for employee performance appraisal has a particular way of conducting it. He has a firm belief that formal performance evaluations (with developed criteria, ratings, formal discussions etc.) are an absolute waste of time and should never be done. Instead, he thinks that he is well familiar with each employeeâs work and achievements, and he can easily tell âwhat they are worthâ by interacting with them and observing their performance on a daily basis. As a result, the manager periodically stops at employeesâ desks, talks to them, asks about their progress on projects and discusses other work-related issues. Employees have a lot of daily feedback and seem to like it. However, no written performance appraisal forms are ever filled in. When it comes to pay raises and promotion, the manager makes his decisions and announces them…
- What is the purpose of Key Performance Questions (KPQs)? A. To collect data from various sources B. To analyze and interpret data C. To identify the key metrics for measuring performance D. To create data visualizations19 - Which of the following is the problem of a firm's lack of performance standards? a) Performance results are mixed. B) It is difficult to determine the timing of the performance. NS) Performance criteria are compared. D) It remains unclear on what basis the performance will be evaluated. TO) The situation arises as to who will measure performance.29 - Which of the following is an example of performance criteria based on outputs? a) using initiative B) Sales quantity NS) Reliability D) decision making TO) Team work
- As part of an insurance company’s training program, participants learn how to conduct an analysis of clients’ insurability. The goal is to have participants achieve a time in the range of 30 to 45minutes. Test results for three participants were: Armand, a mean of 38 minutes and a standarddeviation of 3 minutes; Jerry, a mean of 37 minutes and a standard deviation of 2.5 minutes; andMelissa, a mean of 37.5 minutes and a standard deviation of 1.8 minutes.a. Which of the participants would you judge to be capable? Explain.b. Can the value of the Cpk exceed the value of Cp for a given participant? Explain.1.Based upon the definition of TQM according to Evans and Lindsay (2019) who has to be satisfied first ? A.Workforce B.Consumers C.Customers D.Employees 2.Among the TQM gurus, who defined quality as fitness for use? A. Feigenbaum B. Baldrige C. Crosby D. Juran 3.Dr. William Edwards Deming has been known for his PDSA, wherein each one is expected to create a consistency of purpose with ______. A. performance B. persistence C. plan D. prayer 4.The seven characteristics of managing TQ have been described by this leading quality expert and proponent of the TQC approach. A. Baldrige B. Crosby C. Deming D. Feigenbaum1. Projected income statement and balance sheet targets are the business issues that must have clearm P2P. True or False? 2. OLAP gathers, processes and updates information. True or False? 3. Consumers behaviour/attitude in the Organizations are mostly measured through machine learning. True or False?
- Q1: Identify the sampling technique used in the above scenarios. B puts students' names in a hat and then selects his sample by picking 5 names, from his hat. B wants to check the airport security and for that he choose the first 50people to pass through a checkpoint. B wants to check the food quality of the products and for that he selects every 10thitems as her sample. B want to analyze the job satisfaction level among employees. He divided employees on the basis of “managers” and “non-managerial employees” and then randomly select 10 persons from each group. B want to study on gambling addiction and realized that it is difficult to get in contact with gambling addictive. He had however been in contact with one individual gambler in the initial phase of the study. When he interviewed him he asked if he had knowledge of other gamblers. The gambler gave references for two persons. When these two persons were interviewed, one gambler give reference…The Dubuque Cement Company packs 80-pound bags of concrete mix. Time-study data for the filling activity are shown in the following table. Because of the high physical demands of the job, the company's policy is a 20% allowance for workers. (Round all intermediate calculations to two decimal places before proceeding with further calculations.) Performance Observation (seconds) Element Rating 1 2 3 4 5 Grasp and place bag 105 % 8 10 9 12 6 Fill bag 85 % 36 40 39 36 114 * Seal bag 105 % 14 17 13 19 17 Place bag on conveyor 85 % 7 6 9 30 ^ 34 ^ * Bag breaks open; included as delay in the allowance factor ^ Conveyor…The Dubuque Cement Company packs 80-pound bags of concrete mix. Time-study data for the filling activity are shown in the following table. Because of the high physical demands of the job, the company's policy is a 20% allowance for workers. (Round all intermediate calculations to two decimal places before proceeding with further calculations.) Performance Observation (seconds) Element Rating 1 2 3 4 5 Grasp and place bag 105 % 8 10 9 12 6 Fill bag 85 % 36 40 39 36 114 * Seal bag 105 % 14 17 13 19 17 Place bag on conveyor 85 % 7 6 9 30 ^ 34 ^ * Bag breaks open; included as delay in the allowance factor ^ Conveyor…