Answer these ten multiple choice questions:

Question 1

________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.

Select one:

a. Labour Relations

b. Human Resource Management

c. Behavioural Management

d. Organizational Health & Safety Management

Question 2

According to Saylor the four key elements of human resource are?

Select one:

a. Selection and placement, Job analysis, Compensation and benefits and Diversity management

b. Selection and placement, Job design, Compensation and benefits and Training and development

c. Selection and placement, Job design, Compensation and benefits and Diversity management

d. Selection and placement, Job design, Retention management and Diversity management

Question 3

As the director of HR, you are in a meeting with your corporate officers discussing the firm's deliberate use of personnel to gain a competitive edge in the marketplace. You are most likely discussing:

Select one:

a. human resource policies

b. corporate objectives

c. Line employees

d. human resource strategies

Question 4

Which group represents external factors that affect HRM?

Select one:

a. Legislation, market competition, workplace demographics

b. Presence of unionized workers, market competition and workplace demographics

c. Leadership, market competition, workplace demographics

d. Corporate culture and values, market competition presence of unionized workers

Question 5

Proper management of workforce diversity involves all of the following EXCEPT:

Select one:

a. Willingness to challenge and change institutional practices that present barriers to different groups

b. Awareness of culture, biases, stereotypes, and prejudices

c. An understanding and acceptance of benefits of strategic management

d. Recognition of and willingness to treat with diversity at all levels of management

Question 6

The ways in which people in an organization are different from and similar to one another is known as ________.

Select one:

a. workplace diversity

b. business etiquette

c. work culture

d. organizational democracy

Question 7

Ben is selecting members for a problem-solving team. Which of the following team compositions is most likely to result in better team performance?

Select one:

a. employees from the quality department

b. employees with at least ten years of seniority

c. employees from a variety of ethnic and gender backgrounds

d. an all-male or all-female team

Question 8

Which of the following benefits of workplace diversity contributes to organizational performance?

Select one:

a. potential source of competitive advantage from improved innovation efforts

b. increased understanding of the marketplace and improved ability to better market to diverse customers

c. ability to attract and retain employees of diverse backgrounds

d. reduced costs associated with high turnover and absenteeism

Question 9

When the VP of marketing selected the new product development team members, he made sure there was a mix of ages, genders, and ethnicities on the team. This VP was most concerned with ________.

Select one:

a. people management

b. organization performance

c. organization strategy

d. legal compliance

Question 10

People are going to be different. The focus of managers should be to ________.

Select one:

a. find ways to keep various groups within the workforce from creating conflict

b. find ways to develop strong relationships with and engage the entire workforce

c. make sure the practices within their departments comply with the letter of the laws governing discrimination in employment

d. find commonalities among various groups displaying surface-level diversity

Question

Answer these ten multiple choice questions:

Question 1

________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.

Select one:

a. Labour Relations

b. Human Resource Management

c. Behavioural Management

d. Organizational Health & Safety Management

Question 2

According to Saylor the four key elements of human resource are?

Select one:

a. Selection and placement, Job analysis, Compensation and benefits and Diversity management

b. Selection and placement, Job design, Compensation and benefits and Training and development

c. Selection and placement, Job design, Compensation and benefits and Diversity management

d. Selection and placement, Job design, Retention management and Diversity management

Question 3

As the director of HR, you are in a meeting with your corporate officers discussing the firm's deliberate use of personnel to gain a competitive edge in the marketplace. You are most likely discussing:

Select one:

a. human resource policies

b. corporate objectives

c. Line employees

d. human resource strategies

Question 4

Which group represents external factors that affect HRM?

Select one:

a. Legislation, market competition, workplace demographics

b. Presence of unionized workers, market competition and workplace demographics

c. Leadership, market competition, workplace demographics

d. Corporate culture and values, market competition presence of unionized workers

Question 5

Proper management of workforce diversity involves all of the following EXCEPT:

Select one:

a. Willingness to challenge and change institutional practices that present barriers to different groups

b. Awareness of culture, biases, stereotypes, and prejudices

c. An understanding and acceptance of benefits of strategic management

d. Recognition of and willingness to treat with diversity at all levels of management

Question 6

The ways in which people in an organization are different from and similar to one another is known as ________.

Select one:

a. workplace diversity

b. business etiquette

c. work culture

d. organizational democracy

Question 7

Ben is selecting members for a problem-solving team. Which of the following team compositions is most likely to result in better team performance?

Select one:

a. employees from the quality department

b. employees with at least ten years of seniority

c. employees from a variety of ethnic and gender backgrounds

d. an all-male or all-female team

Question 8

Which of the following benefits of workplace diversity contributes to organizational performance?

Select one:

a. potential source of competitive advantage from improved innovation efforts

b. increased understanding of the marketplace and improved ability to better market to diverse customers

c. ability to attract and retain employees of diverse backgrounds

d. reduced costs associated with high turnover and absenteeism

Question 9

When the VP of marketing selected the new product development team members, he made sure there was a mix of ages, genders, and ethnicities on the team. This VP was most concerned with ________.

Select one:

a. people management

b. organization performance

c. organization strategy

d. legal compliance