REQUIRED: ADVANTAGES AND DISADVANTAGES ACA Promote John Jarvis: Promote Satya Patel Further assessment and evaluation Advantages BEST SOLUTION (choose the best solution) CONLUSION Disadvantages

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter12: Managing Human Talent
Section: Chapter Questions
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Please answer the subparts only: • advantages and disadvantages • best solution • conclusion
Case Study for STAFFING
Choosing a Manager
The director of management development for the Long Stay Suites was required to recommend
someone for a high-level management position in the company. Careful screening of all present
employees narrowed the selection to two men: John Jarvis and Satya Patel. After lengthy
interviews, the following information was accumulated.
John Jarvis had a tenure of three years with the company. He was very seldom absent from work
and had obtained a college degree in hospitality administration by taking evening courses. His
superiors rated his management potential as promising. The one complaint voiced against him was
that he appeared impatient and overly ambitious. During his interview with the director of
management development, Jarvis indicated that promotions had not come along fast enough for
him and that unless he received this promotion he would seek employment with another major
hospitality organization. He hinted that he had received offers.
Satya Patel was several years older than Jarvis. He had been with the company since graduation
from a nearby university six years previously. He was rated by his superiors as a steady,
dependable employee, apparently very intelligent, but he had been given little opportunity to
display his talent. Three years ago, he had turned down a more responsible position at one of the
organization's branches in another city. He said he didn't want to relocate, and the job required
some traveling. Since that time he had not been given another opportunity to move upward in the
organization.
In considering the recommendation he would make, the director of managerial development
recalled a comment Patel had made during his interview: "I'm confident that you will recognize
the importance of seniority when you make your final recommendation."
Transcribed Image Text:Case Study for STAFFING Choosing a Manager The director of management development for the Long Stay Suites was required to recommend someone for a high-level management position in the company. Careful screening of all present employees narrowed the selection to two men: John Jarvis and Satya Patel. After lengthy interviews, the following information was accumulated. John Jarvis had a tenure of three years with the company. He was very seldom absent from work and had obtained a college degree in hospitality administration by taking evening courses. His superiors rated his management potential as promising. The one complaint voiced against him was that he appeared impatient and overly ambitious. During his interview with the director of management development, Jarvis indicated that promotions had not come along fast enough for him and that unless he received this promotion he would seek employment with another major hospitality organization. He hinted that he had received offers. Satya Patel was several years older than Jarvis. He had been with the company since graduation from a nearby university six years previously. He was rated by his superiors as a steady, dependable employee, apparently very intelligent, but he had been given little opportunity to display his talent. Three years ago, he had turned down a more responsible position at one of the organization's branches in another city. He said he didn't want to relocate, and the job required some traveling. Since that time he had not been given another opportunity to move upward in the organization. In considering the recommendation he would make, the director of managerial development recalled a comment Patel had made during his interview: "I'm confident that you will recognize the importance of seniority when you make your final recommendation."
STATEMENT OF THE PROBLEM:
For a high-level management position at the Long Stay Suites, the director of management
development must choose between Satya Patel and John Jarvis. The primary issue lies in
selecting the candidate with the greatest potential, experience, and qualifications for the
position.
OBJECTIVES OF THE STUDY:
1. Identify the candidate with the highest potential for effective management in the
company.
2. Evaluate the qualifications, experience, and performance of John Jarvis and Satya Patel
to determine their suitability for the high-level management position.
3. Assess the impact of factors such as ambition, seniority, and willingness to relocate on
the candidates' ability to fulfill the responsibilities of the management position.
ALTERNATIVE COURSES OF ACTION (ACA):
1. Promote John Jarvis:John Jarvis's promising management potential, consistem
attendance, and pursuit of a hospitality administration degree could lead the director of
management development to recommend that he be promoted. Despite Jarvis's
impatience and ambition, his potential may outweigh these concerns.
2. Promote Satya Patel: The director could recommend promoting Satya Patel due to his
seniority within the company and his dependable track record. Despite turning down a
previous opportunity for advancement, Patel's intelligence and loyalty could make him a
suitable candidate for the high-level management position.
3. Further assessment and evaluation:The director could request additional assessments,
such as performance evaluations or competency tests, to gather more information about
John Jarvis and Satya Patel. This would provide a more comprehensive understanding of
their abilities, potential, and compatibility with the management position.
REQUIRED:
ADVANTAGES AND DISADVANTAGES
ACA
Promote John Jarvis:
Promote Satya Patel
Further assessment and
evaluation
Advantages
BEST SOLUTION (choose the best solution)
CONLUSION
Disadvantages
Transcribed Image Text:STATEMENT OF THE PROBLEM: For a high-level management position at the Long Stay Suites, the director of management development must choose between Satya Patel and John Jarvis. The primary issue lies in selecting the candidate with the greatest potential, experience, and qualifications for the position. OBJECTIVES OF THE STUDY: 1. Identify the candidate with the highest potential for effective management in the company. 2. Evaluate the qualifications, experience, and performance of John Jarvis and Satya Patel to determine their suitability for the high-level management position. 3. Assess the impact of factors such as ambition, seniority, and willingness to relocate on the candidates' ability to fulfill the responsibilities of the management position. ALTERNATIVE COURSES OF ACTION (ACA): 1. Promote John Jarvis:John Jarvis's promising management potential, consistem attendance, and pursuit of a hospitality administration degree could lead the director of management development to recommend that he be promoted. Despite Jarvis's impatience and ambition, his potential may outweigh these concerns. 2. Promote Satya Patel: The director could recommend promoting Satya Patel due to his seniority within the company and his dependable track record. Despite turning down a previous opportunity for advancement, Patel's intelligence and loyalty could make him a suitable candidate for the high-level management position. 3. Further assessment and evaluation:The director could request additional assessments, such as performance evaluations or competency tests, to gather more information about John Jarvis and Satya Patel. This would provide a more comprehensive understanding of their abilities, potential, and compatibility with the management position. REQUIRED: ADVANTAGES AND DISADVANTAGES ACA Promote John Jarvis: Promote Satya Patel Further assessment and evaluation Advantages BEST SOLUTION (choose the best solution) CONLUSION Disadvantages
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