Respond to the Discussion A discussion response is meant to allow a person time for personal reflection in order to respond thoughtfully to a topic following a group discussion in which ideas and thoughts were exchanged on a particular topic or issue. Discussion: How do you think personalization, wanting more options, constant customer service contact, customer feedback, and front line service reputation of the business form are different customer expectations?
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Respond to the Discussion
A discussion response is meant to allow a person time for personal reflection in order to respond thoughtfully to a topic following a group discussion in which ideas and thoughts were exchanged on a particular topic or issue.
Discussion:
How do you think personalization, wanting more options, constant customer service contact, customer feedback, and front line service reputation of the business form are different customer expectations?
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- Propose a business analytics, data science or AI initiative for a target organization: 1)Describe the organization and its current situation to provide the context for your proposal. You may have identified a problem or simply an opportunity for improvement in the organization. - provide the specifics of the small company you have in mind. What they do? What is the business model? 2)what are the business objectives of your proposal. an example could be stated that the key business objective is to improve the customer experience by getting their inquiries addressed on timely basis-Example: market segmentation and evaluation of personnel productivity as target areas. Or something with the customer experience. Decide what is your target process. 3)indicate what would be the success criteria to assess the outcomes of your proposed initiative. In the current example, we could state that the success criteria would be to ensure that at least 90% of all emails are replied within 24…Otobiri company is now confused after the recent transition from transactional marketing to customerRelationship Management. They have heard about your expertise and decide to know more about the two fields. As a consultant, use six points to compare and contrast transactional marketing and customer relationship management to them. Answer using points and long essay and support your answers with examples.Pls solve all questions , I will give you upvote . Thanks 7.Which of the following is/are the roles of mentors/teachers in your pursuit of success? A. Acts as your first customer B. Acts as filter to your ideas and decisions C. Acts as the motivator to do something good D. All of the above 8.Richard Cantillon coined the word ______________ A. Entrepreneurship B. “entreprendre” C. Entrepreneur D. All of the above ______9. Which of the following is the main philosophy of Amancio Ortega? A. Agility is the key B. Intelligence is the key C. Attitude is the key D. Speed is the key ______10. Famous for his Alibaba Group. A. Jack Ma B. Jackie Chan C. Kim Jack D. Jack Minh ______11. For entrepreneur, N.O. means _______________ A. Next Option B. Next Order C. Next Opportunity D. Next Outcome ______12. Which of the following is the importance of self-profiling? A. Allows you to gather information outside B. Can help you in developing opportunity profile for available…
- 1) Select a company that brands their emplyment in a positive way (Kwik Trip, for example). What actions do they take to create this image? What does it mean, to you, to work for the company you selected? ~or~ 2) Select a company that does a poor job branding their employment ("burger flipping" at McDonalds, for example). Where do they fall short? What are 2-3 actions they could take to improve their imaging? Discussion Board Expectations 250-300 words to justify your answers / responsesIf Smart Solutions Inc. has a goal of increasing sales for next year by 10 percent, this goal will serve to ________ at Smart Solutions. Question 18 options: A) define corporate culture B) provide upside direction C) help source products D) help functionality E) help assess performanceDirections: Read each statement carefully. In a separate sheet of paper, write TRUE if the statement is correct and FALSE if the statement does not fit the description 1. CRM helps businesses build a relationship with their customers that, in turn, creates loyalty and customer retention 2. Customer database information is also used in customer segmentation and profiling 3. An intimate knowledge and understanding of customer needs and wants can lead to ineffective customer service that can result in long-term customer loyalty. 4. Acquiring and keeping customers is the end goal of businesses because customers create demand. 5. Maintaining high levels of customer service quality may be simple due to variability of services. 6. Customer's lifetime value involves activities designed to enhance customer satisfaction, or the perception that a product has met or exceeded expectations. 7. Customer Relationship Management can take on many forms-salesperson assistance, product delivery, technical…
- Otobiri company is now confused after the recent transition from transactional marketing to customerRelationship Management. They have heard about your expertise and decide to know more about the two fields. As a consultant, use six points to compare and contrast transactional marketing and customer relationship management to them. Answer with long essay and support your answers with examples.Messaging apps are the perfect avenue to engage with customers and prospects. Digitalizing customer service through a social customer service approach has become a trend. Discuss six self-assessment criteria the origination can look into to ensure the readiness to go for the social customer service approach.Instructions There are two steps to this assignment: 1) Develop a SWOT analysis for a company. (See detailed instructions below) 2) Based on your SWOT, make three recommendations to your company regarding new product or service ideas. One of these ideas will be the focus of your marketing plan. Part 1: Develop a SWOT Select a company that already exists and that you would like to develop a new product or service for. Then research that company to create a SWOT analysis. It is critical that a company understands its internal strengths and weaknesses and the external environment in terms of opportunities and threats. Develop at least three items for each area: Strengths (3), Weaknesses (3), Opportunities (3), and Threats (3). Under the SWOT table/chart, you will elaborate on the information in your SWOT. Make sure each categories (strengths, weaknesses, opportunities and threats) is clearly labeled. Put enough information into each description so I can tell what you mean.…
- Strategic strategic. MISSION STATEMENT ANALYSIS i. Evaluation of mission statement of Krispy Kreme Doughnuts 2015 ; Consumers are our lifeblood, the center of the doughnut. There is no substitute for quality in our service to consumers. Impeccable presentation is critical wherever Krispy Kreme is sold. We must produce a collaborative team effort that is unexcelled. We must cast the best possible image in all that we do. We must never settle for “second best;” we deliver on our commitments. We must coach our team to ever-better result. Please use own sentences 1.Identify whether the mission statement is good or not good or lacking not compile the 9 components. State reason for your answers A detailed analysis of the mission statement is with the correct 9 (nine) components and the legend mission statement as :(1) customers; (2) products and/or services; (3) technology(4) markets;profitability; (5) philosophy; (6)survival, growth, and profitability (7) selfconcept; (8) public image;…PLEASE ANSWER PART A OF THE BELOW QUESTION AND THE REMAINDER OF THE QUESTION WILL BE ASKED AS A FOLLOW UP QUESTION All answers MUST be delivered from a Sales, Tactical/middle management perspective. 1. a) Show how the Sales department can be computerised since Levi currently uses a manual system. Recommend one computerized system. *Application strategy with reason *Two advantages 1. b) From the perspective of your department and management level, discuss the effect of the PESTLE Analysis. Suggest ONE factor from three of the six external influences (PESTLE) that may be upsetting the business process(es) you have chosen and ONE factor from three of the six external influences (PESTLE) that may interrupt customers’ experiences. Request information from TWO other departments(Production, Distribution, Sales, Finance & Accounting, Human Resources) that could assist in your investigation. Please specify both the TYPE, and specific CONTENTS of the report you are requestingDirections: Read each statement carefully. In a separate sheet of paper, write TRUE if the statement is correct and FALSE if the statement does not fit the description 1. A customer is a person or organization that transacts with a business person or business organization to buy goods or services for monetary or other valuable considerations. 2. Customer Relationship Management can take on many forms-salespersons assistance, product delivery, technical advice, help desks, or other means. 3. Companies can best manage customer service quality by establishing service objectives with specific and measurable targets. 4. Customer service is a process of managing an organization's interactions with current and future customers. 5. By Knowing the value or worth of its customers, a company can focus its resources in attracting and keeping the "right" type of customers. 6. The customers are the lifeblood of any business. 7. The business is the one responsible for sealing the deal with customer.…