Restaurants sometimes provide “customer reaction” cards so that customers can evaluate their dining experience at the establishment. What kinds of decisions might be made on the basis of this information?

MARKETING 2018
19th Edition
ISBN:9780357033753
Author:Pride
Publisher:Pride
Chapter1: An Overview Of Strategic Marketing
Section1.2: Dollar Shave Club: The Company For Men
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Restaurants sometimes provide “customer reaction” cards so that customers can evaluate their dining experience at the establishment. What kinds of decisions might be made on the basis of this information?
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