)Hatil furniture sells wooden furniture to its customers, If it wants to maintain its product quality, what costs should it incur? Explain with proper examples. 2)What would be your suggestions to improve their product quality continuously?
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1)Hatil furniture sells wooden furniture to its customers, If it wants to maintain its product quality, what costs should it incur? Explain with proper examples.
2)What would be your suggestions to improve their product quality continuously?
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- what are the the tradeoffs in this situtation ie, (each outcome with respect to principles that are in conflict). The principles in conflict in this case is customer vs apple so what are the tradeoffs? https://www.nytimes.com/2022/05/25/technology/personaltech/apple-repair-program-iphone.htmlAssume that you are a manager in a manufacturing company. You were asked to choose and develop one of following products: i. Vacuum cleaner ii. Smart phone iii. Passenger car (a) Please state and elaborate, 5 (Five) customer characteristics and 5 (Five) technical engineering requirements based on chosen product. (b) Please develop complete House of Quality (HOQ) based on chosen product (c) Please evaluate and explain the importance findings of HOQ that you developed in Question 1(B)1. based on the attached article McKinsey’s analysis has found companies that invest in innovation during a crisis outperform the competition on market capitalization by 10 percent; investing in innovation after a crisis gives them a 30 percent advantage. Considering this statement, and using relevant frameworks, examine the role of operations managers in product development and provide recommendations for strategies that can be implemented to enhance innovation in the consumer goods industry. 2. Shigeo Shingo and Taiichi Ohno are credited as the quality gurus behind the Toyota Production System (TPS) a widely recognised production system. Examine the relevance of the JIT approach in product development within the consumer goods sector. Make use of relevant examples.
- 1. What do you think are the challenges and risks associated with developing new products and services? Give at least five challenges and risks. 2. Identify the three product attributes - Quality, Features, Style and Design of a Laptop product. 3. Identify the three product attributes - Quality, Features, Style and Design of an Internet Service Provider product.discuss , How does Total Quality Management emphasize the importance of customer satisfaction and continuous improvement?Search for a company like Jollibee, Unilever, Coca-Cola or etc. Compare their productimprovement from before to now, and how it’s management’s quality performancehave affected their product quality. Write a 1 paragraph essay about this.
- “If you want to understand how the worldwide quality movement has benefited consumers, just look at automobiles. What used to be considered a luxury option is now just standard,” said one quality manager. “That is precisely the problem,” said another quality manager, “We have spoiled the consumer. Now customers will never be happy no matter what we do.” What features in the modern automobile are customer driven?Corporation is preparing its balanced scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business process, and learning and growth.Conduct a comparative analysis of the quality management principles of one of nissans competitors and suggest how you belive these principles could be adopted by nissan in the above case study. Provide benefits that nissan would gain by adopting these additional principles
- In which method of benchmarking there is comparison of a business process with a similar process within the organization? a. Sustainable benchmarking b. Financial benchmarking c. Cost based benchmarking d. Internal benchmarkingEvaluate the benchmarking processes used by Xerox and suggest how you believe the organisation has improved its customer offering through its process development initiatives. Your answer should be reflective of the methods of benchmarking used by Xerox in the case study.Assess the pros and cons of Sam’s decision to use focus groups to generate the list of questions for service quality in place of using standard scale, SERVQUAL.?
