San Angelo Manufacturing Company was concerned about a growing number of defective units being produced. At one time, the company had the percentage of defective units down to less than five per thousand, but recently rates of defects have been near, or even above, 1%. The company decided to graph its defects for the last 8 weeks (40 working days), beginning Monday, September 1 through Friday, October 24. The graph is as attached Identify two important trends evident in the quality-control chart. What might management of San Angelo do to deal with each trend?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
Question

San Angelo Manufacturing Company was concerned about a growing number of defective units being produced. At one time, the company had the percentage of defective units down to less than five per thousand, but recently rates of defects have been near, or even above, 1%. The company decided to graph its defects for the last 8 weeks (40 working days), beginning Monday, September 1 through Friday, October 24.

The graph is as attached

  1. Identify two important trends evident in the quality-control chart.
  2. What might management of San Angelo do to deal with each trend?
Exhibit 9-12
San Angelo Manufacturing
Company
Quality Control Chart for
September 1 Through
1.6
14
October 24
08
06
02
13579 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39
Day
Transcribed Image Text:Exhibit 9-12 San Angelo Manufacturing Company Quality Control Chart for September 1 Through 1.6 14 October 24 08 06 02 13579 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 Day
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 3 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.