Scenario The customer brings his computer to your service center and informed you that the computer does not recognize a removable external drive (External Hard Disk/USB Drive). You must solve hardware problems for a customer. You might also need to troubleshoot hardware connected to the computer. Make sure you document all the problems and the solutions. There are several possible errors. Follow the troubleshooting steps and solve the problem successfully. After solving the problem, start the computers and confirm with the customer that all devices are fully functional and working fine.
Scenario The customer brings his computer to your service center and informed you that the computer does not recognize a removable external drive (External Hard Disk/USB Drive). You must solve hardware problems for a customer. You might also need to troubleshoot hardware connected to the computer. Make sure you document all the problems and the solutions. There are several possible errors. Follow the troubleshooting steps and solve the problem successfully. After solving the problem, start the computers and confirm with the customer that all devices are fully functional and working fine.
A+ Guide to Hardware (Standalone Book) (MindTap Course List)
9th Edition
ISBN:9781305266452
Author:Jean Andrews
Publisher:Jean Andrews
Chapter6: Supporting Hard Drives And Other Storage Devices
Section: Chapter Questions
Problem 3TC
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Scenario
The customer brings his computer to your service center and informed you that the computer does not recognize a removable external drive (External Hard Disk/USB Drive). You must solve hardware problems for a customer. You might also need to troubleshoot hardware connected to the computer. Make sure you document all the problems and the solutions. There are several possible errors. Follow the troubleshooting steps and solve the problem successfully. After solving the problem, start the computers and confirm with the customer that all devices are fully functional and working fine.
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