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- PROBLEM-3) The Sales&Operations (S&OP) process is designed to produce a plan that all departmentswithin the organization, as well as suppliers to the organization, can work. The process is also sometimes referred toas sales, inventory, and operations planning (SIOP) to emphasize the important role that inventory can play as abuffer between sales planning and operations planning. The S&OP department of the XYZ company, that producesKLM products, estimates the sales over the next six years in thousands of packages will be as follows: Assume that each worker stays on the job for at least one year and XYZ currently has eight workers. XYZ estimatesthat they will have 600000 packages on hand at the end of the current year. Assume that, on average, eachworker is paid TL 60000 per year and is responsible for producing 80000 packages. Inventory costs have beenestimated to be 20 KRS per package per year, and shortages are not allowed. XYZ estimates that it costs TL 2500for each…Multiple choice questions 1. Identify which one of the following is not a type of capacity measurement: a) Design b) Actual c) Input d) Output e) Efficient 2. Which of the following is not a quality ‘guru’? a) Deming b) Juran c) Crosby d) Gilbreth e) Ishikawa 3. Items in transit are referred to as: a) Buffer stock b) Anticipation inventory c) Safety stock d) Pipeline inventory e) Seasonal inventory 4. Which of the following is not one of the most common types of inventory? a) Finished goods inventory b) JIT inventory c) WIP inventory d) Maintenance, repair and operating inventory e) Raw materials inventory 5. Inventory costs include all but one of the following: a) Holding cost b) Ordering cost c) Stock cost d) Shortage Cost e) All of the above 6. Which of the following is not an MRP system file? a) Item master file b) Transaction file c) Location file d) Audit file e) All of the above are correct 7. Lot sizing is selecting the _______ size of a batch of products to be…Select the right answer. 1. The crossover point between two processes A and B can be stated as - [ ] a. variable costs of process A = Variable costs of process B - [ ] B. Fixed costs of process A = Fixed costs of process B - [ ] Variable costs of process A = Fixed costs of process B - [ ] total costs of process A = total costs of Process B 2. What are the two dimensions of the service process matrix - [ ] Degree of customization and degree of capital - [ ] Degree of customization and degree of labor - [ ] Degree of volume and degree of variety d - [ ] All of the above 3. Which of the following strategies could be used when demand exceeds the capacity. - [ ] Stimulate the market through price reductions or aggressive marketing - [ ] Product changes. - [ ] decreasing prices of products - [ ] Discouraging marginally profitable business 4. Capacity decision determines which of the following? a. whether demand will be satisfied or whether facilities will be…
- Course: Operations Management Hotel ComplaintsA luxury hotel has been receiving a lot of complaints from guests recently. The manager worries that if these complaints continue, the hotel will start to lose clients. Therefore, you have been hired as a consultant to correct the problem(s). A list of the major complaints by week for the last month is as follows: Complaint Number of Occurrences Week 1Error on bill 10Room not ready at check-in 8Room service delivery late 3Longline at check-out 10 Week 2Error on bill 12Noise in hallway 2Longline at check-out…Course: Operations Management Hotel ComplaintsA luxury hotel has been receiving a lot of complaints from guests recently. The manager worries that if these complaints continue, the hotel will start to lose clients. Therefore, you have been hired as a consultant to correct the problem(s). A list of the major complaints by week for the last month is as follows:Complaint Number of Occurrences Week 1Error on bill 10Room not ready at check-in 8Room service delivery late 3Longline at check-out 10 Week 2Error on bill 12Noise in hallway 2Longline at check-out…Course: Operations Management Hotel ComplaintsA luxury hotel has been receiving a lot of complaints from guests recently. The manager worries that if these complaints continue, the hotel will start to lose clients. Therefore, you have been hired as a consultant to correct the problem(s). A list of the major complaints by week for the last month is as follows:Complaint Number of Occurrences Week 1Error on bill 10Room not ready at check-in 8Room service delivery late 3Longline at check-out 10 Week 2Error on bill 12Noise in hallway 2Longline at check-out…
- Course: Operations Management Hotel ComplaintsA luxury hotel has been receiving a lot of complaints from guests recently. The manager worries that if these complaints continue, the hotel will start to lose clients. Therefore, you have been hired as a consultant to correct the problem(s). A list of the major complaints by week for the last month is as follows:Complaint Number of Occurrences Week 1Error on bill 10Room not ready at check-in 8Room service delivery late 3Longline at check-out 10 Week 2Error on bill 12Noise in hallway 2Longline at check-out…10 Collaboration and demand flow strategy are important components of SCM strategy. Select one: a. False b. True1)How is SCM-design (configuration) related to the macro trends/Business context changes we have discussed earlier in the course and the principles of modern business Value Creation. 2)A specific challenge is Management and Control in process oriented SCM-Companies. A)Why?..Explain and motivate! B)How can a Companie´s MAS (management accounting system) be designed (in principle) to support the companies realizing strategy?
- JYP is a hypermarket chain that operates throughout China, with 25 locations and 800 employees ranging from store workers to the CEO. JYP I operates in a very competitive environment with numerous other companies. As a result, improving performance is vital in order to achieve the goal of being the number 1 hypermarket chain in the country. The goal must be met while taking into account the relatively high worker turnover rate in this area. a)Explain how the Maslow Hierarchy of Needs application may be of use at JYP. b)Explain the application of Performance Management System at JYP.Operations Management Hotel ComplaintsA luxury hotel has been receiving a lot of complaints from guests recently. The manager worries that if these complaints continue, the hotel will start to lose clients. Therefore, you have been hired as a consultant to correct the problem(s). A list of the major complaints by week for the last month is as follows:Complaint Number of Occurrences Week 1Error on bill 10Room not ready at check-in 8Room service delivery late 3Longline at check-out 10 Week 2Error on bill 12Noise in hallway 2Longline at check-out…The following prompts are based on the Operations Management P-Systems topic: 3) Despite being a horrible candy, you order candy corn each year. Somehow consumers are willing to purchase this for $3.57 and you pay $1.06 for each bag. At the end of the season you are able to discount each bag and sell it for $0.58. What is your desired services level? Express as 0.999 not 99.9%. 4) At your grocery store you review inventory of onions every 4 weeks. You sell this for $1.11 per pound. After you place an order they arrive 6 weeks later. You desire to have a service level of 75 percent. You average sales of 44 pounds per week with a standard deviation of 7 pounds per week. You have 23 on hand. How many pounds do you order? 5) You sell Christmas Trees each year. You have averaged 660 trees sold each year with a standard deviation of 143. You desire a 95% service level. How many trees do you order this year?