What high-level position manager is responsible for working with the CEO and company president to determine the company’s competitive strategy in the operations.
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What high-level position manager is responsible for working with the CEO and company president to determine the company’s competitive strategy in the operations.
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- Complete the following statements by filling, in the blanks with the correct word choose your answer below. Guest Registration Card Front desk officer Room Assignment Leader Preregistration Guest folio Housekeeping Productivity 1.____it refers to the blocking of rooms as per necessity of the guest. 2. For fast and efficient registration process,the information from the guest that includes name, address, contact number, company affiliation, and other personal data gathered are directly recorded in___ 3.______it includes several activities such as room and rate assignment and creation of guest folio. 4. In all businesses or establishments, no one would want to take long transactions as it slows___ 5.The front desk officer will directly coordinate with the______ department to give special care and attention for the room accommodationsof VIP guests that are booked. 6.Have_____ copies of the amenity voucher prepared by the front desk office. 7. After allocation of rooms for expected…State whether the following statements are true or false. If the statement is false, write its correct answer: 1. Process and Product design should be put in a way to reach customer satisfaction, and decrease profit and selling. Answer: 2. Operations management can be utilized in Process design, for it is beneficial to reduce the value of the product at every phase of its production. Answer: 3. A flow chart is a diagram that uses arrows and different symbols to represent consecutive events of a workflow or process. Answer: 4. The five key performance factors to access a process performance are: quantity, speed, dependability, flexibility and cost. Answer: 5. The process design consists of different steps and stages that are classified in an unorganized order, for the successful creation of the final product. Answer: 6. In the service industry, it’s possible to separate service design from process design. Answer: 7. Design is any part of an organization which…Imagine that you are entering a fast-food restaurant. Your choices are either to eat inside or order via drive-through. Draw a cross-functional flowchart of these processes. Eating inside or ordering via drive-through? Will you take a ”ready” product or wait for ”special” Draw the order-fulfillment process in each case including the customer, cashier and kitchen and drive-through workers, and others if needed.
- Charles Lackey operates a bakery in Idaho Falls, Idaho. Because of its excellent product and excellent location, demand has increased by 25% in the last year. On far too many occasions, customers have not been able to purchase the bread of their choice. Because of this size of the store, no new ovens can be added. At a staff meeting, one employee suggested ways to load the ovens differently so that more loaves of bread can be baked at one time. This new process will requrie that the ovens be, loaded by hand, requiring additional manpower. This is the only production change that will be made in order to meet the increased demand. The bakery currently makes 1,600 loaves per month. Employees are paid $8 per hour. In addition to the labor cost, Charles also has a constant utility cost per month of $700 and a per loaf ingredient cost of $0.50. Current multifactor productivity for 640 work hours per month= .242 loaves/dollar (round your response to three decimal places). After increasing…George has recently joined XYZ Corporation as its vice-president of operations. Within a month of his joining, he started making operational changes in the production process of the department. The lower level workers find it extremely difficult to deal with George’s new ideas and way of thinking. Identify the problem in this case and suggest certain measures to overcome this problem.103. Diagram that represents steps or operations involved in any kind of process is called a. system diagram b. management hierarchy c. flowcharts d. convenience diagrams
- Chris has been with Drake Manufacturing for five years and was recently promoted to the position of shift supervisor. He is still learning his new position, and it is important to him to be liked and respected. At the most recent operations review meeting, the director reported that the company’s financials are troublesome, and managers should be prepared for a major reorganization. Several jobs will be eliminated, but it had not yet determined which departments would be affected. 1.Should he tell his employees what happened so that they can prepare for the change?Manufacturing Direct Labor: Fixed or Variable?To retain skilled employees instead of letting them go when demand falls, Lincoln Electric trainsemployees for other tasks in the company. The Cleveland-based manufacturer of welding and cuttingparts has integrated the approach in all its operations so that it can guarantee employment for all employees who have been with the company for 3 or more years. This policy has worked for more than 60 years.Other companies such as Nestlé and Apex Precision Technology accomplish the same goal ofkeeping their employees as demand fluctuates by using part-time arrangements with the employees.Required Discuss whether manufacturing labor should be considered a fixed or a variable cost at thesecompanies.As a graduate assistant, your duties include grading and keeping records for Operations Management course homework assignments. Five sections for 40 students each are offered each semester. A few graduate students attend sections 3 and 4. Graduate students must complete some extra work to higher standards for each assignment. Every student delivers (or is supposed to deliver) directly to (under) the door of your office one homework assignment every Tuesday. Your job is to correct the homework, record grades, sort the papers by class section, sort by student last name in alphabetical order, and return the homework papers to the appropriate instructors (not necessarily in that order). There are some complications. A fair majority of the students sign their names legibly, others identify work with their correct ID number, and a few do neither. Rarely do students identify their section number or graduate status. Prepare a list of process chart steps and place them in an efficient sequence.
- Flowcharts are a common process design and analysis tool used in both manufacturing and services. What is a key feature on flowcharts used in service operations that differentiates between the front-office and back-office aspects of the system?Charles Lackey operates a bakery in Idaho Falls, Idaho. Because of its excellent product and excellent location, demand has increased by 5555% in the last year. On far too many occasions, customers have not been able to purchase the bread of their choice. Because of the size of the store, no new ovens can be added. At a staff meeting, one employee suggested ways to load the ovens differently so that more loaves of bread can be baked at one time. This new process will require that the ovens be loaded by hand, requiring additional manpower. This is the only production change that will be made in order to meet the increased demand. The bakery currently makes 1,800 loaves per month. Employees are paid $8 per hour. In addition to the labor cost, Charles also has a constant utility cost per month of $800 and a per loaf ingredient cost of $0.35 Current multifactor productivity for 640 work hours per month =0.27loaves/dollar (round your response to three decimal places).The break-even analysis is a standard approachto determine alternative processes A break-even analysis chartusually present alternative __________ and __________ based uponthe units produced or sold.