Silicon Valley Transport Commission (SVTC) has a fleet of maintenance vehicles that includes cars, vans, and trucks. SVTC is currently evaluating four different approaches to help them maintain their fleet of cars and vans efficiently at the lowest possible cost. Their options are: (1) No preventive maintenance at all and repair vehicle components when they fail; (2) Take oil samples at regular intervals and perform whatever preventive maintenance is indicated by the oil analysis; (3) Perform an oil change on a regular basis on each vehicle and perform repairs when needed; (4) perform oil changes at regular intervals, take oil samples regularly, and perform maintenance repairs as indicated by the sample analysis. Option #1 costs nothing to implement and results in two possible outcomes: There is a .10 probability that a defective component will occur, requiring emergency maintenance at a cost of $1,200, or there is a chance that no defects will occur and no maintenance will be necessary. Option #2 costs $20 to implement, and there is a .10 probability that the maintenance crew will discover a defective part. If the crew actually finds a defective part, there is a .70 probability that the sample will correctly identify it, resulting in preventive maintenance at a cost of $500. However, there is a .30 probability that the sample will not identify the defect and indicate that everything is okay, resulting in emergency maintenance later at a cost of $1,200. On the other hand, if there are actually no defects, there is a .20 probability that the sample will erroneously indicate that there is a defect, resulting in unnecessary maintenance at a cost of $250. There is an .80 probability that the sample will correctly indicate that there are no defects, resulting in no maintenance and no costs. Option #3 costs $14.80 to implement and has two outcomes: a .04 probability of a defective component, which will require emergency maintenance at a cost of $1,200, and a chance that no defects will occur, hence no need for maintenance and no cost expended. Option #4 costs $34.80 to implement and results in the same probabilities of defects and no defects as Option #3. If there is a defective component, there is a .70 probability that the sample will detect it and $500 in preventive maintenance costs will be incurred. Alternatively, there is a .30 probability that the sample will not detect the defect, resulting in emergency maintenance at a cost of $1,200. If there is no defect, there is a .20 probability that the sample will indicate that there is a defect, resulting in an unnecessary maintenance cost of $250, and there is an .80 probability that the sample will correctly indicate no defects, resulting in no cost. 1. Using decision analysis, and only considering the cost, the best decision is Option 4: Perform oil changes at regular intervals, take oil samples regularly, and perform maintenance repairs as indicated by the sample analysis. Option 3: Perform an oil change on a regular basis on each vehicle and perform repairs when needed. Option 2: Take oil samples at regular intervals and perform whatever preventive maintenance is indicated by the oil analysis. Cannot be determined. Option 1: No preventive maintenance at all and repair vehicle components when they fail. 2.  Using decision analysis, and only considering the cost, the expected value of your best decision is $ 3. Using decision analysis, the amount difference between the expected valu

Practical Management Science
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Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
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Silicon Valley Transport Commission (SVTC) has a fleet of maintenance vehicles that includes cars, vans, and trucks. SVTC is currently evaluating four different approaches to help them maintain their fleet of cars and vans efficiently at the lowest possible cost. Their options are: (1) No preventive maintenance at all and repair vehicle components when they fail; (2) Take oil samples at regular intervals and perform whatever preventive maintenance is indicated by the oil analysis; (3) Perform an oil change on a regular basis on each vehicle and perform repairs when needed; (4) perform oil changes at regular intervals, take oil samples regularly, and perform maintenance repairs as indicated by the sample analysis.

Option #1 costs nothing to implement and results in two possible outcomes: There is a .10 probability that a defective component will occur, requiring emergency maintenance at a cost of $1,200, or there is a chance that no defects will occur and no maintenance will be necessary.

Option #2 costs $20 to implement, and there is a .10 probability that the maintenance crew will discover a defective part. If the crew actually finds a defective part, there is a .70 probability that the sample will correctly identify it, resulting in preventive maintenance at a cost of $500. However, there is a .30 probability that the sample will not identify the defect and indicate that everything is okay, resulting in emergency maintenance later at a cost of $1,200. On the other hand, if there are actually no defects, there is a .20 probability that the sample will erroneously indicate that there is a defect, resulting in unnecessary maintenance at a cost of $250. There is an .80 probability that the sample will correctly indicate that there are no defects, resulting in no maintenance and no costs.

Option #3 costs $14.80 to implement and has two outcomes: a .04 probability of a defective component, which will require emergency maintenance at a cost of $1,200, and a chance that no defects will occur, hence no need for maintenance and no cost expended.

Option #4 costs $34.80 to implement and results in the same probabilities of defects and no defects as Option #3. If there is a defective component, there is a .70 probability that the sample will detect it and $500 in preventive maintenance costs will be incurred. Alternatively, there is a .30 probability that the sample will not detect the defect, resulting in emergency maintenance at a cost of $1,200. If there is no defect, there is a .20 probability that the sample will indicate that there is a defect, resulting in an unnecessary maintenance cost of $250, and there is an .80 probability that the sample will correctly indicate no defects, resulting in no cost.

1. Using decision analysis, and only considering the cost, the best decision is

Option 4: Perform oil changes at regular intervals, take oil samples regularly, and perform maintenance repairs as indicated by the sample analysis.
Option 3: Perform an oil change on a regular basis on each vehicle and perform repairs when needed.
Option 2: Take oil samples at regular intervals and perform whatever preventive maintenance is indicated by the oil analysis.
Cannot be determined.
Option 1: No preventive maintenance at all and repair vehicle components when they fail.
2.  Using decision analysis, and only considering the cost, the expected value of your best decision is $
3. Using decision analysis, the amount difference between the expected values of Option #3 and Option #4 is $
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