T F Forecasting has little significance to operations management
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter7: Planning And Goal Setting
Section: Chapter Questions
Problem 1ED: When the idea first occurred to her, it seemed like such a win-win situation. Now she wasn't so...
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Question
Part I True/False
- T F
Forecasting has little significance to operations management - T F The global economy and international competition has no impact on operational decisions related to cost, productivity or product design.
- T F Broadly defined, quality refers to the ability of a product or service to consistently meet or exceed customer expectations.
- T F Operation Management strategy must align with organizational strategy
- T F A shortage of technology workers has no effect on productivity.
- T F Service delivery tends to be more customized to the customer’s needs compared to manufactured products.
- T F An example of an external factor which influences effective capacity is safety regulations.
- T F The service environment is likely to have more variability than a manufacturing environment.
- T F The customer is the focal point and customer satisfaction is the driving force in
quality management .
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