The Aristocrat Baggage company’s suggestion scheme committee is meeting. They are listening to a report by the secretary on the discussion that had taken place when he had been invited to attend the company’s joint consultative meeting. One of the worker’s representatives had brought up the case of the operator Raman who 3 years before had put in an idea regarding the dispatch procedure, which was turned down. Two years later a new dispatch manager had been appointed. Apparently a year after his appointment he introduced what virtually amounted to the exact idea suggested by Mr. Raman. Mr. Raman was furious when he heard about this and complained to the union leaders. He stated that his idea has been stolen and that he will never give any new ideas under the suggestion scheme again. “it is a ramp “ he announced. Some of his workmates agreed with him. At the joint consultative meeting, the secretary had somewhat tough passage during the heated discussion, subsequently; he had talked the matter over with the new dispatch manager who had quite clearly not heard of Raman’s idea. In any case the situation is different now. Raman's idea could not have been workable at that time. The suggestion scheme committee discussed the matter but failed to take any discussion in this case. Questions; What is the problem of this case? Explain if it’s mandatory for the suggestion committee to give reasons if it turns down any suggestion by the worker? How would you deal with the present situation? What steps would you take to avoid the recurrence of such a problem in future? How would you encourage the workers participate in the suggestion scheme? If you happen to be the HR manager, what advice would you give to the management of Aristocrat Baggage Company.
The Aristocrat Baggage company’s suggestion scheme committee is meeting. They are listening to a report by the secretary on the discussion that had taken place when he had been invited to attend the company’s joint consultative meeting. One of the worker’s representatives had brought up the case of the operator Raman who 3 years before had put in an idea regarding the dispatch procedure, which was turned down. Two years later a new dispatch manager had been appointed. Apparently a year after his appointment he introduced what virtually amounted to the exact idea suggested by Mr. Raman. Mr. Raman was furious when he heard about this and complained to the union leaders. He stated that his idea has been stolen and that he will never give any new ideas under the suggestion scheme again. “it is a ramp “ he announced. Some of his workmates agreed with him. At the joint consultative meeting, the secretary had somewhat tough passage during the heated discussion, subsequently; he had talked the matter over with the new dispatch manager who had quite clearly not heard of Raman’s idea. In any case the situation is different now. Raman's idea could not have been workable at that time. The suggestion scheme committee discussed the matter but failed to take any discussion in this case.
Questions;
What is the problem of this case?
Explain if it’s mandatory for the suggestion committee to give reasons if it turns down
any suggestion by the worker?
How would you deal with the present situation? What steps would you take to avoid
the recurrence of such a problem in future?
How would you encourage the workers participate in the suggestion scheme?
- If you happen to be the HR manager, what advice would you give to the management of Aristocrat Baggage Company.
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