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- Which of the following is true of just-in-time processing? a.In just-in-time processing, supervisors enter materials into manufacturing so as to keep all the manufacturing departments (processes) operating. b.It assigns service activities to centralized service departments. c.It is a management approach that focuses on reducing time and cost and eliminating poor quality. d.In just-in-time processing, a worker typically performs only one function.Which of the following captures the idea of Andon?(a) Examples of this include workers having to make unnecessary movements (i.e.,excessive reaching or walking to get tools or parts), working on parts that are defective,and idle time.(b) A system that enables a line worker to signal that he or she needs assistance from hisor her supervisor, for example, in the case of a defect. It is used to implement the jidokaprinciple.(c) A brainstorming technique that helps structure the process of identifying underlyingcauses of a (usually undesirable) outcome.(d) As an example of this philosophy, workers in the factory have notebooks at theirworkstations that they use to jot down improvement ideas.(e) A method that controls the amount of work-in-process inventory.(f) If an automotive assembly plant used this technique, the adjacent cars on an assemblyline would be mixed models (e.g., Model A with sunroof, Model A without sunroof,Model B, Model B with sunroof) in proportions equal to customer…An engineering i rm retains a technical specialist to assist four design engineers workingon a project. The help that the specialist gives engineers ranges widely in time consumption.The specialist has some answers available in memory, others require computation,and still others require signii cant search time. On the average, each request for assistancetakes the specialist one hour.The engineers require help from the specialist on the average of once each day. Becauseeach assistance takes about an hour, each engineer can work for seven hours, on the average,without assistance. One further point: Engineers needing help do not interrupt if thespecialist is already involved with another problem.Treat this as a i nite queuing problem and answer the following questions:a. How many engineers, on average, are waiting for the technical specialist for help?b. What is the average time that an engineer has to wait for the specialist?c. What is the probability that an engineer will have to wait…
- Which of the following statements is true? In a factory operating at capacity, every machine and person should be working at the maximum possible rate. One way to increase the effective utilization of a bottleneck is to reduce the number of defective units.Mrs. Freddy Mitchell, in her lecture, stated that a transaction processing system (TPS) is software that ensures the completion of business transactions and keeps track of those business transactions. An online transaction processing system (OTPS) is an equivalent system that online merchants use for e-commerce. The TPS ensures that each transaction is successful by storing, sending, and receiving information via a database. She added that because the process is lengthy, it is broken down into cycles, which are broken further into systems and subsystems. Zara- Lee, a participant in Mrs. Freddy Mitchell’s Lecture series, got confused as Mrs. Freddy Mitchell began to elaborate on the many different systems, and Zara- Lee mentioned to YOU that she is experiencing information overload. YOU then responded that Mrs. Freddy Mitchell’s explanation was clear and concise, and YOU would explain the revenue cycle, its components, and the sub-systems that constitute that cycle after class.…Process time is part of cycle time. The process time of a business process refers to: a. alWways is the largest part of cycle time. b. timMe a customer spends waiting in a queue (e.g., time customer spends waiting in a drive-thru line) c. is ofFten considered to be value-added time to the customer. d. timMe from beginning to completion of the business process.
- 31- Which one of the statements is relevant to the services? a. Services are perishable b. Services can be measured c. Services can be stored d. Services can be warehousedBecause service organizations require high-touch relationships with customers, which of the following characteristics of the service organization is most important to meeting this requirement? Hiring and training Customized services Flexible systems Adjustable capacityJohnson Fastener and Tool had a six-hour work stoppage yesterday, which means the company does not have its usual number of fasteners stored in inventory. Concerned that the inability to fulfill all current orders may have an adverse effect on some customers, Acme's account executives are notifying all customers, including Henderson Air, that there could potentially be a small delay in delivering some orders. This is an example of:
- A firm that needs fast response times got a proposal for a new system with far more storage than the requirements paper required. When the firm asked about the extra storage, the vendor said he was bidding for a set of the company's smallest disk drives. Why didn't the merchant just sell fewer disks?A manufacturing facility stores spare parts for maintenance in a storage facility. Throughout theworking day, manufacturing personnel go to the storage facility to pick up supplies needed for theirjobs. The storage facility employees receive a request for supplies, on average, every five minutes fromthe manufacturing personnel. The average request requires 3.2 minutes to fill a request. Manufacturingpersonnel are paid $29.50 per hour and storage facility employees are paid $18.75 per hour. The storagefacility operates 8 hours per day. Base your costs on an 8-hour workday, the given arrival and servicerates, and the fact that when the manufacturing personnel are at the storage site picking up parts – theyare unable to complete their normal job in manufacturing.a) What is the system cost per day (to the nearest $) if there is only 1 storage facility employeeworking?b) What is the system cost per day (to the nearest $) if there are 2 storage facility employeesworking?c) What is the system…Background Info A "Visit" is an instance of a person coming to a website A "visitor" is a person who conducts a visit on a website An "Order" is an instance of someone making a purchase "Conversion rate" is defined as the number or orders per visit The home page of a web site can be "split" into two versions ("A" and "B") that have different characteristics (e.g. layout, products, etc.) These different versions can then be shown to different visitors on a random basis For example, 75% of visitors would see version A and 25% of visitors would see version B Scenario You are determining which home page version is the best choice for the site to maximize the number of orders. A two week split test was set up where visitors were randomly (but not necessarily equally) assigned to one home page or another, and the number of visitors to each homepage and the related orders were accurately recorded by day. The additional traffic on the 7th and 14th is due to some banner ads running on MSN on…