The board of a major credit card company requires that the mean wait time for customers when they call customer service is at most 5.00 minutes. To make sure that the mean wait time is not exceeding the requirement, an assistant manager tracks the wait times of 42 randomly selected calls. The mean wait time was calculated to be 5.51 minutes. Assuming the population standard deviation is 1.92 minutes, is there sufficient evidence to say that the mean wait time for customers is longer than 5.00 minutes with a 99% level of confidence?   Step 2 of 3 :   Compute the value of the test statistic. Round your answer to two decimal places.

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
icon
Related questions
Question
The board of a major credit card company requires that the mean wait time for customers when they call customer service is at most 5.00 minutes. To make sure that the mean wait time is not exceeding the requirement, an assistant manager tracks the wait times of 42 randomly selected calls. The mean wait time was calculated to be 5.51 minutes. Assuming the population standard deviation is 1.92 minutes, is there sufficient evidence to say that the mean wait time for customers is longer than 5.00 minutes with a 99% level of confidence?
 
Step 2 of 3 :  
Compute the value of the test statistic. Round your answer to two decimal places.
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps with 2 images

Blurred answer
Recommended textbooks for you
MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
Statistics
ISBN:
9781119256830
Author:
Amos Gilat
Publisher:
John Wiley & Sons Inc
Probability and Statistics for Engineering and th…
Probability and Statistics for Engineering and th…
Statistics
ISBN:
9781305251809
Author:
Jay L. Devore
Publisher:
Cengage Learning
Statistics for The Behavioral Sciences (MindTap C…
Statistics for The Behavioral Sciences (MindTap C…
Statistics
ISBN:
9781305504912
Author:
Frederick J Gravetter, Larry B. Wallnau
Publisher:
Cengage Learning
Elementary Statistics: Picturing the World (7th E…
Elementary Statistics: Picturing the World (7th E…
Statistics
ISBN:
9780134683416
Author:
Ron Larson, Betsy Farber
Publisher:
PEARSON
The Basic Practice of Statistics
The Basic Practice of Statistics
Statistics
ISBN:
9781319042578
Author:
David S. Moore, William I. Notz, Michael A. Fligner
Publisher:
W. H. Freeman
Introduction to the Practice of Statistics
Introduction to the Practice of Statistics
Statistics
ISBN:
9781319013387
Author:
David S. Moore, George P. McCabe, Bruce A. Craig
Publisher:
W. H. Freeman