The following table lists all costs of quality incurred by Sam’s Surf Shop last year. Annual inspection costs $155,000 Annual cost of scrap materials 286,000 Annual rework cost 34,679 Annual cost of quality training 456,000 Annual warranty cost 1,546,000 Annual testing cost 543,000 What was Sam’s appraisal cost for quality last year?

The following table lists all costs of quality incurred by Sam’s Surf Shop last year. Annual inspection costs $155,000 Annual cost of scrap materials 286,000 Annual rework cost 34,679 Annual cost of quality training 456,000 Annual warranty cost 1,546,000 Annual testing cost 543,000 What was Sam’s appraisal cost for quality last year?

Marketing

20th Edition

ISBN:9780357033791

Author:Pride, William M

Publisher:Pride, William M

Chapter13: Services Marketing

Section: Chapter Questions

Problem 5DYMP

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Annual inspection costs	$155,000
Annual cost of scrap materials	286,000
Annual rework cost	34,679
Annual cost of quality training	456,000
Annual warranty cost	1,546,000
Annual testing cost	543,000

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