The following table shows data on the average number of customers processed by several bank service units each day. The hourly vage rate is $25, the overhead rate is 1.0 times labor cost, and material cost is $5 per customer. Unit Employees Customers Processed / Day А 4 36 B 40 60 3 20 . Compute the labor productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity. Round your "Labor Productivity" answers to 1 decimal place and "Multifactor Productivity" answers to 3 decimal places.) Labor Productivity (customers per day per worker) Multifactor Productivity (customers per dollar input) Unit A B D o. Suppose a new, more standardized procedure is to be introduced that will enable each employee to process one additional customer per day. Compute the expected labor and multifactor productivity rates for each unit. (Round your "Labor Productivity" answers to 1 decimal place and "Multifactor Productivity" answers to 3 decimal places.) Labor Productivity (customers per day per worker) Multifactor Productivity (customers per_dollar input) Unit A B

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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The following table shows data on the average number of customers processed by several bank service units each day. The hourly
wage rate is $25, the overhead rate is 1.0 times labor cost, and material cost is $5 per customer.
Unit
Employees
Customers Processed / Day
А
4
36
40
8
60
20
a. Compute the labor productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity.
(Round your "Labor Productivity" answers to 1 decimal place and "Multifactor Productivity" answers to 3 decimal places.)
Multifactor Productivity
(customers per dollar input)
Labor Productivity
Unit
(customers per day per worker)
А
В
C
b. Suppose a new, more standardized procedure is to be introduced that will enable each employee to process one additional
customer per day. Compute the expected labor and multifactor productivity rates for each unit. (Round your "Labor Productivity"
answers to 1 decimal place and "Multifactor Productivity" answers to 3 decimal places.)
Labor Productivity
Multifactor Productivity
Unit
(customers per day per worker)
(customers per dollar input)
A
В
C
Transcribed Image Text:The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $25, the overhead rate is 1.0 times labor cost, and material cost is $5 per customer. Unit Employees Customers Processed / Day А 4 36 40 8 60 20 a. Compute the labor productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity. (Round your "Labor Productivity" answers to 1 decimal place and "Multifactor Productivity" answers to 3 decimal places.) Multifactor Productivity (customers per dollar input) Labor Productivity Unit (customers per day per worker) А В C b. Suppose a new, more standardized procedure is to be introduced that will enable each employee to process one additional customer per day. Compute the expected labor and multifactor productivity rates for each unit. (Round your "Labor Productivity" answers to 1 decimal place and "Multifactor Productivity" answers to 3 decimal places.) Labor Productivity Multifactor Productivity Unit (customers per day per worker) (customers per dollar input) A В C
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