The Minute Stop Market has one pump for gasoline, which can service 10 customers per hour (Poisson distrib-uted). Cars arrive at the pump at a rate of 5 per hour (Poisson distributed). a. Determine the average queue length, the average time acar is in the system, and the average time a car must wait.b. If, during the period from 4:00 P.M. to 5:00 P.M., thearrival rate increases to 12 cars per hour, what will bethe effect on the average queue length?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
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The Minute Stop Market has one pump for gasoline,

which can service 10 customers per hour (Poisson distrib-
uted). Cars arrive at the pump at a rate of 5 per hour

(Poisson distributed).

a. Determine the average queue length, the average time a
car is in the system, and the average time a car must wait.
b. If, during the period from 4:00 P.M. to 5:00 P.M., the
arrival rate increases to 12 cars per hour, what will be
the effect on the average queue length?

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