Josh’s Hot Dogs is a one-person hot dog stand, and normally gets about 14 customers per hour. Assuming that Josh can serve one customer in about 3 minutes. What impact does this have on the queuing characteristics? Specifically, the following questions: a. Mean number of customer in the queue b. Mean number of customer in the system: c. Mean waiting time in the queue: d. Mean waiting time in the system: e. Utilization factor for the system: f. Probability of more than 1 customer in the system at any given time. g. Do you think he has an acceptable queuing system

Josh’s Hot Dogs is a one-person hot dog stand, and normally gets about 14 customers per hour. Assuming that Josh can serve one customer in about 3 minutes. What impact does this have on the queuing characteristics? Specifically, the following questions: a. Mean number of customer in the queue b. Mean number of customer in the system: c. Mean waiting time in the queue: d. Mean waiting time in the system: e. Utilization factor for the system: f. Probability of more than 1 customer in the system at any given time. g. Do you think he has an acceptable queuing system

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.5: Analytic Steady-state Queueing Models

Problem 9P

See similar textbooks

Similar questions

Drivers who come to get their licenses at the Department of Motor Vehicles have their photograph taken by an automated machine that develops the photograph onto the license card and laminates the complete license. The machine requires a constant time of 4 minutes to prepare a complete license. The interarrival time between two drivers is 6 minutes distributed exponential. a) What type of queuing model this system follow ? b) Determine the average length of the waiting line. c) Determine the average waiting time.
Dean Smith is dissatisfied with the time it takes to get a new faculty ID made and believes more servers will speed up service and reduce costs thanks to shorter lines. Prof. Karen is tasked to study the situation. Prof. Karen observes an average of 20 customers/hr arriving and each technician (service window) services 5 customers/hr, on average. Assume an M/M/s queue system. Dean Smith suggests that the average time in the QUEUE should be 4 minutes or less. How fast must each service worker work to achieve 4 minutes on average in the Queue? That is, what is the service rate necessary to get to this goal? Please provide an answer to 2 decimal places.
A queuing model which follows the M/M/1 assumptions has λ = 2 and μ = 3. The average waiting time in the system is
Currently, Commercial Banks have 1 unit of ATM machines to meet customer needs. It is known that there is an average of 12+x customers in the system. Then it is also known that the average time spent by someone in the system is 10 minutes. Assume that the system follows M/M/1. The Commercial Bank operational manager is considering whether it is necessary to add 1 unit of ATM machine. What are your considerations? To strengthen the consideration, compare the queue length, queue length, and utilities before and after adding an ATM machine? Note: x denoted by the last number of my ID Number.Example, if my ID number is 2602296545, then the number used are “5”
Currently, Commercial Banks have 1 unit of ATM machines to meet customer needs. It is known that there is an average of 15 customers in the system. Then it is also known that the average time spent by someone in the system is 10 minutes. Assume that the system follows M/M/1. The Commercial Bank operational manager is considering whether it is necessary to add 1 unit of ATM machine. What are your considerations? To strengthen the consideration, compare the queue length, queue length, and utilities before and after adding an ATM machine?
In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7 customers per hour. If the service process is automated (resulting in no variation in service times but the same service rate), what will be the resulting performance measurements? What is the utilization? What is the expected number of customers in the system (L)? What is the expected waiting time (in hours) for the system (W)? What is the expected number of customers in the queue (Lq)? What is the expected waiting time (in hours) in the queue (Wq)?