Hello. Please do help me please. The answer must follow the case study format:A.B.C.D. Case Analysis FormatA. Executive Summary - - This initial section gives the reader an overview of what your casestudy analyses and its findings.B. Statement of the Problem/ Issues – What is the issue cproblem of the case ?C. Point of View- to whose point are you taking ( example: employee, employer, manager, guest,supplier, government, etc)D. Environmental Scanning (SWOT Analysis) – at least 2StrengthsWeaknessesCharacteristics of abusiness which give itadvantages over itscompetitorsCharacteristics of abusiness which make itdisadvantageous relativeto competitorsOpportunitiesElements in a company'sexternal envirorment thatThreatsallow it to foemutate andimplement strategies toincrease profitabilityElements in the externalenvironment that couldendanger the integrity andprofitability of the businessE. Alternative Courses of Action ( ACA) - choices/ strategies that should be done to address/solvethe problem /issue - at least 3F. Recommendation -what is the specific ACA will you chose that you believe should be bestdoneG. Plan of Action - what you should do ( at least 2) Case Study #2The other night Mr. Jones had a dinner in his favorite restaurant in Chicago. Unfortunately, abad customer service experience tainted the evening.On that evening he ordered the pasta dish that he never been ordering for years. It came outwrong. It had peas in it. Not just a few peas, but loaded with peas. And he hated peas. he pickedout the menu and confirmed that he hadn't misread the description. Nowhere did it say peas. hemotioned the server over and told her about the problem.Justify Your Answer1. Where's the problem started, and how do you handle the situation if you were on the toe of aserver?2. As a guest, how would you feel, if you were not satisfied the service of the restaurant?

1) Executive Summary : According to the case study analysis, since the customer had not been…

Answered: The other night Mr. Jones had a dinner…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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INSTRUCTION: Choose the correct answer and no need for an explanation. 1. A teacher wants to determine whether reading to children an extra hour a day would increase their reading skill. A group of children are chosen. The teacher will read an extra hour a day to these children. It was found, at the end of the semester, these children’s reading skills are pretty good. A. One-Group Pretest – Posttest Design B. One-Shot Case Study Design C. Static-Group Comparison Design D. Time-series Design 2. A study take into the possible connection between lifelong exercise and stroke. Control subjects were selected to broadly match the distribution of age and sex among the patients with stroke. The researchers came up with 125 cases with stroke and 198controls, broadly matched by age and sex. The patients were assessed by using the standard criteria (for stroke). A. One-Shot Case Study Design B. matching post-test only control group C. Static-Group Comparison Design D. Time-series Design 3. A…
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