The production line that is experiencing problems produces a large quantity of food. Even a short amount of time outside of optimal operating conditions can result in substantial waste. What would be the best quality tool to use in order to ensure the line is working within established limits and why? There appears to be a variety of issues that can result in quality costs for this particular food product for Supremo. As mentioned in the list of quality costs, defects are occurring in a variety of areas – materials, processing, and personnel. In order to identify the factors directly influencing the quality of the product, what would be the best quality tool and why? One of the technicians has a theory that the ambient temperature of the facility is correlated to product quality. What quality tool could you use to test this theory and why? Another technician believes that the relationships among several variables are complex and require multiple comparisons. She believes that humidity, ambient temperature, product quality, oven temperature, product shift, and gluten content in the flour have interrelated relationships. Understanding these relationships can potentially help the team improve quality. What quality tool would be the best to accomplish this goal and why?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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  1. The production line that is experiencing problems produces a large quantity of food. Even a short amount of time outside of optimal operating conditions can result in substantial waste. What would be the best quality tool to use in order to ensure the line is working within established limits and why?

  2. There appears to be a variety of issues that can result in quality costs for this particular food product for Supremo. As mentioned in the list of quality costs, defects are occurring in a variety of areas – materials, processing, and personnel. In order to identify the factors directly influencing the quality of the product, what would be the best quality tool and why?

  3. One of the technicians has a theory that the ambient temperature of the facility is correlated to product quality. What quality tool could you use to test this theory and why?

  4. Another technician believes that the relationships among several variables are complex and require multiple comparisons. She believes that humidity, ambient temperature, product quality, oven temperature, product shift, and gluten content in the flour have interrelated relationships. Understanding these relationships can potentially help the team improve quality. What quality tool would be the best to accomplish this goal and why?

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