The Public Relations Officer of TATI LLC wants to make his communication to the stakeholders legally valid and want to store the evidence of communication for future reference. Which form of communication should he choose? O a. Written O b. Telephone O. Silence O d. Non-Verbal
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A: The answer is as follows:
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- 1. The first step in any professional correspondence is to: A. Include negative comments B. State an objective C. Write a draft message D. Get it out quickly 2. Examples of informal communication include: A. A memo informing you of a new policy B. Friends telling you about a new policy during your lunch break C. Your boss telling you about a new policy in a meeting D. All of these 3. Foul language at work is: A. Appropriate if coworkers and/or your boss utilize foul language B. Unacceptable in any situation C. Acceptable only when in writing D. Acceptable if you only think the words and don't speak themP1) Amazon founder Jeff Bezos says Amazon’s business model is fair to its employees. C) Amazon’s business model is fair to its employees. Source: Source’s Competence: Likely to Know | Unlikely to Know Why: Source’s Sincerity: Sincere & Unbiased | Insincere | Biased Why: Overall Quality of Argument: Good | Bad 2. P1) British comedian Ricky Gervais says there is no God. C) There is no God. Source: Source’s Competence: Likely to Know | Unlikely to Know Why: Source’s Sincerity: Sincere & Unbiased | Insincere | Biased Why: Overall Quality of Argument: Good | Bad1. Which of the following will not be helpful in avoiding communication breakdown? a. Apply positive perception. b. Use figurative language in casual conversations. c. Be open and suspend judgment. d. Give an accept feedback. 2. Which of the following conditions serve as semantic barrier in a communication process and may cause communication breakdown? a. the noise from the crowd in an open area b. the exhausting heat in a closed space c. the awkwardness between two persons with unsettled differences in the past d. the difference in the interpretation of a word between two persons with different linguistic background
- Choose the letter of the coreect answer no need to explain 1. Considering verbal communication, which of the following is not an important consideration? a. the production of speech sounds b. the arrangement of words in the sentence uttered c. the pitch and tone of the voice d. both A and B 2. When someone is late for a meeting, which element of nonverbal communication is in play? a. Objectics b. Chronemics c. Proxemics d. Haptics 3. When someone offered you a Yumburger, you simply smiled as you took it, implying that you thank him/her. What function did your nonverbal cue perform? a. Contradicting b. Accenting c. Substituting d. RegulatingFinal Examination925 North Spurgeon Street, Santa Ana, CA 92701Text: Author(s):Publisher:.calcoast.edu”>www.calcoast.eduPhone: 714-547-9625 Fax: 714-547-5777Business Communications TodayEleventh Edition, 2012ISBN-13: 978-0-13-253955-5Courtland Bovee and John V. ThillPearson Prentice Hall12/14BAM 312Business CommunicationsAll rights reserved. No part of this book may be reproduced or transmittedin any form or by any means, electronic or mechanical, including photocopying,recording or by any information storage and retrieval system without writtenpermission from the publisher, except for the inclusion of brief quotationin review.Copyright © 2014 by California Coast University5Final ExaminationBAM 312 Business CommunicationsMultiple Choice Questions (Enter your answers on the enclosed answer sheet)1. The term corporate culture refers to ___________.a. the number of organizational levels within a corporationb. a company’s sponsorship of events such as…Below is an example of a well-written letter. Analyze it with respect to traits of technicalwriting and Seven C’s of communication. Identify the traits and explain how are theypresent in the letter. For example, if you think its language is concise, give reason for youranswer.Sally Kate39 Hopkins Street,CaliforniaOctober 7, 2020Kelly Wing44 Catridge LaneWashingtonDear Kelly,Please be advised that Softech Soultions was notified that an employee has tested positive forCOVID-19. As an immediate response to protect the health and safety of our workforce, we arenotifying all employees to be present on the facility on rotation basis to prevent full attendance.We are also taking the following steps (as applicable):a) Instituting remote workforceb) Sanitizing and disinfecting whole buildingc) Providing free KN95 masksd) Notifying building managementWe ask that you abide by the following federal Centers for Disease Control and Prevention (CDC)guidelines to protect your health and those around…
- 1. In a business e-mail, individuals who are named in the message and not included in the "To:" line should: A. Be in the "cc" line B. Be in the "bcc" line C. Be in the "subject" line D. None of these 2. A video conference is: A. Interactive communication B. Using two-way video and audio technology C. Allowing others from another location see and hear meeting D. All of these 3. It is appropriate to send emoticons at work: A. Only to coworkers B. In routine business e-mail messages C. Only to your friends D. It is not appropriate to send emoticons at work4*. Salim is trying to improve his communication skills in his work environment. He registered his name in a workshop for enhancing business communication through writing different letter formats. During the course, the instructor explained the importance of using a direct approach for positive letters. He supported his argument by saying that: * A.The reader will want to know what is in it for them. B.The reader will want a chance to discuss an issue. C.The reader will be generally interested in what you have to say. D.The reader will need to be reminded why the issue is important. E.It saves the writer time in crafting the message.1. When texting for business purposes: A. Texting slang is proper B. Spelling and grammar are proper C. There should be no texting for business purposes D. All of these 2. A technology-use policy generally outlines: A. Fees regarding the use of company equipment B. Who within the organization can use technology tools C. Outline expectations including privacy and liability issues D. None of these 3. When leaving a voice mail message: A. Speak quickly to get the message completed B. Speak slowly and clearly C. Don't worry about the length of the message D. None of these
- Each of the following sentences are violating one of the rules of 7 Cs of communication. You are required to: a. Identify and name which rule is violated in each sentence, and b. Write the improved sentence. 1) The issue of most relevance is team work. 2) I am delighted to announce that we will be extending the bank hours to make banking more convenient. 3) I do not agree with you. If you care then you must realize that we are simply unable to accept the late payments with reasons as mentioned by you. 4) This computer reproduces campaign letters fast. 5) The working boys are not allowed to leave before 5:00 pm. 6) The two chemicals should never be combined together.Which of the following should corporate leaders do with the organizational grapevine? . a Make every effort to destroy the grapevine, including firing employees who actively support it. b Try to use the grapevine as a channel of communication from executives to employees as much as possible because of its high speed and low cost. c Use the grapevine as a signal of employee anxiety and view it as a valid competitor to the company's formal communication system. d Use the grapevine when the communication requires high media richness, but otherwise use meetings when communicating with employees.Read and ponder Elder David A. Bednar’s article "Flood the Earth Through Social Media" Links to an external site. (Ensign, September 2014). Imagine you have been asked to help a group of seminary and institute teachers share the message of Elder Bednar’s article with their classes. This is a group of older teachers who are not fully convinced of the value of social media or of employing the principles and suggestions made by Elder Bednar. They may not even be users of social media themselves. Share your testimony of the power of social media to spread the gospel and your feelings about how an understanding of social media marketing skills and techniques helps individuals share the gospel message on social media platforms. Target your thoughts and feelings to this group of teachers so that they will be motivated and enabled to effectively influence their students to follow Elder Bednar’s teachings. Include one scripture reference. Suggest three tips that these teachers might use to…