1.Explain why writing can be more difficult than other forms of communication. 2.Describe ways in which the writing process might be recursive. 3.Explain how technology can help the writer with both creative and tedious writing tasks. 4.Identify specific software tools that assist with constructing written messages. Explain what each does. 5.Word processing programs are the writer’s primary tool. Identify five basic features and two advanced features useful to business writers.

1.Explain why writing can be more difficult than other forms of communication. 2.Describe ways in which the writing process might be recursive. 3.Explain how technology can help the writer with both creative and tedious writing tasks. 4.Identify specific software tools that assist with constructing written messages. Explain what each does. 5.Word processing programs are the writer’s primary tool. Identify five basic features and two advanced features useful to business writers.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter17: Managing Communication

Section: Chapter Questions

Problem 2DQ

See similar textbooks

Similar questions

1. Describe the barriers and importance of listening in oral communication. 2. Explain the 7Cs of communication and their importance in developing good writing skills. 3. Describe the concept and importance of non-verbal communication and identify the difference between non-verbal and verbal communication. 4. Explain the impact of technology on non-verbal communication 5. Explain different types of reports and their purposes. 6. Give an example of an outline structure and format of a formal report. 7. Describe with examples how meaningful visual media (charts, diagrams, images, videos and other visual media) can be incorporated in communication.
You are the head of Corporate Communication in your organization/institution and as a strong advocate for the use of technology in business communication, you are satisfied with the pace at which staff members have converted to the use of their company/institution assigned email. However, you are concerned that some staff members continue to use the company email for personal use which puts the company / institution at risk. Write an email to staff members in which you explain two (2) drawbacks that the company is experiencing as a result of the abovementioned use of email and two (2) strategies that you will implement to encourage employees to use the company assigned email address effectively.
1. ________ creates more efficient communication within an organization and with individuals outside of the organization. A. Texting B. Mobile phones C. Instant messaging D. E-mail 2. Those who communicate through today's virtual workplace need to ensure: A. All electronics used are current B. All messages are sent using mobile devices C. All messages are sent using email D. All messages are clear and professional 3. When sending an email, it is appropriate to leave the subject line blank: A. When you want to grab the reader's interest B. When the reader already knows the subject C. When you already know the reader D. Never
1. Which of the following will not be helpful in avoiding communication breakdown? a. Apply positive perception. b. Use figurative language in casual conversations. c. Be open and suspend judgment. d. Give an accept feedback. 2. Which of the following conditions serve as semantic barrier in a communication process and may cause communication breakdown? a. the noise from the crowd in an open area b. the exhausting heat in a closed space c. the awkwardness between two persons with unsettled differences in the past d. the difference in the interpretation of a word between two persons with different linguistic background
Situation 3 You are the owner of a small business and one of your managers is arrested for fraud. Determine the audience(s) you will need to contact to explain this situation.Analyze the dimensions of the context, whether physical, social, chronological or cultural, that could affect whether the desired message is carried.What is the most appropriate channel and means of communication to work with this situation? Because?Write a letter with at least 3 paragraphs with the content that this communication would have, which is based on the channel and the selected means of communication.
1- When there is a need to have a legal proof of a conversation, the most appropriate form of communication in this situation would be. a. Face -to -face communication b. Telephone c. Written communication d. Non-verbal communication
6) In your opinion what is the best channel of communication (how to inform) used to advise participants of an upcoming meeting in an educational environment? Explain your answer. The best way of communication is by emailing everyone and marking it as high priority this is the best way as everyone has some form of way of accessing emails. 7) List what specific information a Notice of Meeting may include in order to prepare participants for a meeting? Location, time, topic, attendees
Use the scenario to write a narrative essay (minimum 1500 words) in which you address and discuss the questions and statements listed below. You have been hired as a consultant to improve communication between engineering and marketing staff in a large high-technology company. Use the communication model and the four ways to improve that process to devise strategies to improve communication effectiveness among employees between these two work units. • Examine the four ways to improve communication through coding-decoding. • Identify various practices to improve communication for each of these general categories. • What do you anticipate being the greatest barriers between these two departments? • Explain how this will impact the overall productivity of the high-tech company.
To make a message visually inviting and easy to read, what is the ideal length for most paragraphs? Select one: a. One screen of a mobile device b. Between 300 and 500 words c. At least one page d. One sentence e. Short to medium When you're writing a business message, use headings and subheadings to Select one: a. all of the above. b. indicate shifts from one idea to the next. c. capture the attention of your readers. d. reveal how your document is organised. During the revision process, how should you treat the most important ideas in a message? Select one: a. Prioritise ideas based on corporate norms b. Do a second pass at the outline to make sure you hit all the key points c. Use bold and italics generously to highlight important ideas d. Make sure they get the most attention in the document and are in the most prominent positions e. Verify your research
4*. Salim is trying to improve his communication skills in his work environment. He registered his name in a workshop for enhancing business communication through writing different letter formats. During the course, the instructor explained the importance of using a direct approach for positive letters. He supported his argument by saying that: * A.The reader will want to know what is in it for them. B.The reader will want a chance to discuss an issue. C.The reader will be generally interested in what you have to say. D.The reader will need to be reminded why the issue is important. E.It saves the writer time in crafting the message.
1. The first step in any professional correspondence is to: A. Include negative comments B. State an objective C. Write a draft message D. Get it out quickly 2. Examples of informal communication include: A. A memo informing you of a new policy B. Friends telling you about a new policy during your lunch break C. Your boss telling you about a new policy in a meeting D. All of these 3. Foul language at work is: A. Appropriate if coworkers and/or your boss utilize foul language B. Unacceptable in any situation C. Acceptable only when in writing D. Acceptable if you only think the words and don't speak them
51) Which of the following statements describes communication most accurately? Select one: a. When we experience a misunderstanding, better communication can always solve the problem. b. Honest people will not face ethical challenges as they communicate at work. c. The meaning of every message we send is affected by the communication context. d. Fortunately, if we have hurt someone's feelings by our words, we can erase all bad feelings by apologizing.