4*. Salim is trying to improve his communication skills in his work environment. He registered his name in a workshop for enhancing business communication through writing different letter formats. During the course, the instructor explained the importance of using a direct approach for positive letters. He supported his argument by saying that: * A.The reader will want to know what is in it for them. B.The reader will want a chance to discuss an issue. C.The reader will be generally interested in what you have to say. D.The reader will need to be reminded why the issue is important. E.It saves the writer time in crafting the message.

4. Salim is trying to improve his communication skills in his work environment. He registered his name in a workshop for enhancing business communication through writing different letter formats. During the course, the instructor explained the importance of using a direct approach for positive letters. He supported his argument by saying that: A.The reader will want to know what is in it for them. B.The reader will want a chance to discuss an issue. C.The reader will be generally interested in what you have to say. D.The reader will need to be reminded why the issue is important. E.It saves the writer time in crafting the message.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter17: Managing Communication

Section: Chapter Questions

Problem 2DQ

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Similar questions

1. Which of the following will not be helpful in avoiding communication breakdown? a. Apply positive perception. b. Use figurative language in casual conversations. c. Be open and suspend judgment. d. Give an accept feedback. 2. Which of the following conditions serve as semantic barrier in a communication process and may cause communication breakdown? a. the noise from the crowd in an open area b. the exhausting heat in a closed space c. the awkwardness between two persons with unsettled differences in the past d. the difference in the interpretation of a word between two persons with different linguistic background
42- Which of these situations will cause a failure in the communication process? a. There are a lot of communication barriers b. There is no feedback between the sender and receiver c. The speaker is the only one talking during the entire time d. All of the options are correct
15- What will happen to communication if there was no feedback from the receiver? a. The communication will be more effective b. The communication will take short time as only one person communicates c. The receiver will not understand the message d. The sender may not know if the message was understood or not
51) Which of the following statements describes communication most accurately? Select one: a. When we experience a misunderstanding, better communication can always solve the problem. b. Honest people will not face ethical challenges as they communicate at work. c. The meaning of every message we send is affected by the communication context. d. Fortunately, if we have hurt someone's feelings by our words, we can erase all bad feelings by apologizing.
10- What will happen to communication if there was no feedback from the receiver? a. The communication will be more effective b. The receiver will not understand the message c. The communication will take short time as only one person communicates d. The sender may not know if the message was understood or not
1. The first step in any professional correspondence is to: A. Include negative comments B. State an objective C. Write a draft message D. Get it out quickly 2. Examples of informal communication include: A. A memo informing you of a new policy B. Friends telling you about a new policy during your lunch break C. Your boss telling you about a new policy in a meeting D. All of these 3. Foul language at work is: A. Appropriate if coworkers and/or your boss utilize foul language B. Unacceptable in any situation C. Acceptable only when in writing D. Acceptable if you only think the words and don't speak them
(a) How would you explain the concept of nonverbal communication? Elaborate with relevant example. (b) Analyze and discuss how the meaning changes with facial expression, with a relevant example
Recommend and provide justification for the appropriate communication channel you would use in the following contexts. In your 3- to 5-sentence justification, explain whether the channels may vary according to company size or culture. Situation Recomended channel(Specify the type of Intrapersonal,interpersonal,public, mass,or computer mediated context channel Justification Publicizing a change in employee benefits Handling a conflict situation between virtual teams. Handing a conflict situation between a manger and an employee Detailing a new procedure to a small number of employees
43- A manager in an organization asks his junior team member to go to the market to meet an important customer, finalize the sales deal and collect payment. Identify the type of communication in this example. a. Informal b. Downward c. Upward d. Diagonal
How do you explain mental editing in the context of oral communication? What is meant by impaired hearing and how do you normally respond as a listener when you are a part of small audience?
8. Which one of the following is an example of non - verbal communication? a. Writing b. Speak c. listen d. Smile
36. Mr. Badar uses technical words while communicating with other employees in his organization. Mr. Mustaheel, a new staff in the company could not understand the message received from Mr. Badar. It is an example of ____________. a. Semantic barrier b. Psychological barrier c. Interpersonal barrier d. Organizational barrier 37. You are the owner of a engineering company. Your employees have no idea what a final product will look like until it is launched. The people who work on the production department have no idea what the processing department is doing, and the processing department have no idea of the production department. What function of Organizational Culture insures that everyone thinks and behaves in a prescribed (fixed) manner? a. It promotes systems stability b. It facilitates collective commitment Shared Culture c. It shapes behavior by helping members make sense of their surroundings d. It helps organizational members to stick to conformity and…