“There are known unknowns, knowable unknowns and unknowable unknowns”( Donald Rumsfeld). How would supply chain managers deal with the prospect of riskand vulnerability within global supply chains?

“There are known unknowns, knowable unknowns and unknowable unknowns”( Donald Rumsfeld). How would supply chain managers deal with the prospect of riskand vulnerability within global supply chains?

Purchasing and Supply Chain Management

6th Edition

ISBN:9781285869681

Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

ChapterC: Cases

Section: Chapter Questions

Problem 1.7A: Avion, Inc. Susan Dey and Bill Mifflin, procurement managers at Avion, Inc., sat across from each...

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Study of the supply of goods and services between businesses and from businesses to customers. Supply chain management includes demand and supply planning, negotiation techniques, supplier relations, supply chain optimization, analysis, and integration.

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Avion, Inc. Susan Dey and Bill Mifflin, procurement managers at Avion, Inc., sat across from each other and reviewed a troubling performance report concerning a key supplier, Foster Technologies. The report detailed the deteriorating performance of Foster Technologies in the areas of material quality and on-time delivery. At this point, Kevin ODonnell, another procurement manager, entered the room. What parts of the supply chain are most closely involved with the situation in this case? What is the responsibility of each part in order to maintain a smooth flow of material?
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