TRUE OR FALSE 1. With moderate participation level, customers work actively with the provider to co-produce the service 2. When demand and supply are balanced, firms will have idle capacity during low periods but have to turn away customers during peak periods.
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TRUE OR FALSE
1. With moderate participation level, customers work actively with the provider to co-produce the service
2. When demand and supply are balanced, firms will have idle capacity during low periods but have to turn away customers during peak periods.
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- Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing expenditures for packaging materials with Jeff Joyner. Ben was particularly disturbed about the amount spent on corrugated boxes purchased from Southeastern Corrugated. Ben said, I dont like the salesman from that company. He comes around here acting like he owns the place. He loves to tell us about his fancy car, house, and vacations. It seems to me he must be making too much money off of us! Jeff responded that he heard Southeastern Corrugated was going to ask for a price increase to cover the rising costs of raw material paper stock. Jeff further stated that Southeastern would probably ask for more than what was justified simply from rising paper stock costs. After the meeting, Ben decided he had heard enough. After all, he prided himself on being a results-oriented manager. There was no way he was going to allow that salesman to keep taking advantage of Coastal Products. Ben called Jeff and told him it was time to rebid the corrugated contract before Southeastern came in with a price increase request. Who did Jeff know that might be interested in the business? Jeff replied he had several companies in mind to include in the bidding process. These companies would surely come in at a lower price, partly because they used lower-grade boxes that would probably work well enough in Coastal Products process. Jeff also explained that these suppliers were not serious contenders for the business. Their purpose was to create competition with the bids. Ben told Jeff to make sure that Southeastern was well aware that these new suppliers were bidding on the contract. He also said to make sure the suppliers knew that price was going to be the determining factor in this quote, because he considered corrugated boxes to be a standard industry item. Is Ben Gibson acting legally? Is he acting ethically? Why or why not?Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing expenditures for packaging materials with Jeff Joyner. Ben was particularly disturbed about the amount spent on corrugated boxes purchased from Southeastern Corrugated. Ben said, I dont like the salesman from that company. He comes around here acting like he owns the place. He loves to tell us about his fancy car, house, and vacations. It seems to me he must be making too much money off of us! Jeff responded that he heard Southeastern Corrugated was going to ask for a price increase to cover the rising costs of raw material paper stock. Jeff further stated that Southeastern would probably ask for more than what was justified simply from rising paper stock costs. After the meeting, Ben decided he had heard enough. After all, he prided himself on being a results-oriented manager. There was no way he was going to allow that salesman to keep taking advantage of Coastal Products. Ben called Jeff and told him it was time to rebid the corrugated contract before Southeastern came in with a price increase request. Who did Jeff know that might be interested in the business? Jeff replied he had several companies in mind to include in the bidding process. These companies would surely come in at a lower price, partly because they used lower-grade boxes that would probably work well enough in Coastal Products process. Jeff also explained that these suppliers were not serious contenders for the business. Their purpose was to create competition with the bids. Ben told Jeff to make sure that Southeastern was well aware that these new suppliers were bidding on the contract. He also said to make sure the suppliers knew that price was going to be the determining factor in this quote, because he considered corrugated boxes to be a standard industry item. As the Marketing Manager for Southeastern Corrugated, what would you do upon receiving the request for quotation from Coastal Products?In normal circumstances the airline industry creates value, a portion of which the airlines capture for themselves. Explain what we mean by value capture and how increased competition in the industry might impact the ability of airlines to capture value.
- The SCOR model consists of ________. Group of answer choices Bill, deliver, make, plan, source and return Coordinate, deliver, enable, make, source and return Deliver, enable, make, plan, source and return Deliver, finance, make, plan, source and returnRefer to the Factory-to-Six-Customers problem and start with the original information. Each customer increases demand by 1000 units. This increased demand has to be met. Re-calculate the optimal solution. At the new solution, which of the following statements is true? A. The total shipping costs are $252,900 B. Quantity shipped from Factory 1 to Customer 1 declines by 6000 units C. Both A and B D. Neither A norWhen it was founded, Instacart operated with only full-service shoppers, who typically shop from many different stores. The introduction of the role of in-store shoppers made model II (see figure 2 in the case) possible. Think of an advantage of model II over model I, with respect to the service capacity. In other words, in what way can it be beneficial to have the two roles fulfill a customer's order jointly? Note: Please keep your answer concise, with no more than 150 words.
- Suppose the newsvendor model describes a firm’s operations decision. Is it possible to havepositive stockout probability and positive expected leftover inventory? Choose the best answer. a. No. If there is leftover inventory, then a stockout doesn’t occur.b. No. If the stockout probability is positive, then expected inventory must be negative.c. No. Actual demand can differ from sales.d. Yes. A firm does not stock out and have leftover inventory at the same time, but the stockout probability can be positive even though there is positive expected leftover inventory.e. Yes, as long as the underage cost is greater than the overage cost.A barge company moves CoB freight between Memphis and New Orleans. Each barge tow is limited to 15 barges. The round trip takes 6 days. Forecasts call for 37 round trip tows per month. How many towboats does the company need to satisfy this demand? (Assume a month is 30 days.)HERO Corporation is considering three options for managing its data processing operation: continuing with its own staff, hiring an outside vendor to do the managing (referred to as outsourcing), or using a combination of its own staff and an outside vendor. The cost of the operation depends on future demand. The annual cost of each option (in thousands of pesos) depends on demand as follows: Demand Demand Demand Staffing Options High Medium Low Own staff 352 325 300 Outsider vendor 450 300 150 Combination 400 325 250 If the decision maker knows nothing about the probabilities of the four states of nature, what is the recommended decision using:i. the optimistic approach and the conservative approach iii. the minimax regret approach iv. the Laplace method
- South African rapper, Cassper Nyovest, has launched a business venture manufacturing his very own clothing and shoes. Cassper wishes to ensure the highest levels of customer satisfaction. Argue the importance of accurate demand forecasting as a principle of an inventory management system for Cassper. Note: Provide at least two application points.Suppose the utility function for goods x and y is given by U(x,y) = xy + y4.1. Calculate the uncompensated (Marshallian) demand functions for x and y and describe how the demand curves for x and y are shifted by changes in I or the price of the other good.4.2. Calculate the expenditure function for x and y.4.3. Use the expenditure function calculated in (4.2) to compute the compensated demand functions for goods x and y. Describe how the compensated demand curves for x and y are shifted by changes in income or by changes in the price of the other good.4.4. Given money income = 6, px = 2, py = 2, calculate CV, EV, and consumer surplus when px becomes 4.. MBPF Inc. manufactures prefabricated garages. The manufacturing facility purchases sheet metal that is formed and assembled into finished products—garages. Each garage needs a roof and a base, and both components are punched out of separate metal sheets prior to assembly. Production and demand data for the past eight weeks are shown in Table below. Observe that both production and demand vary from week to week. Now, track the inventory at the end of each week, measured in number of finished garages. Also, construct the inventory build-up diagram. MBPF Inc. manufactures prefabricated garages. The manufacturing facility purchases sheet metal that is formed and assembled into finished products—garages. Each garage needs a roof and a base, and both components are punched out of separate metal sheets prior to assembly. Production and demand data for the past eight weeks are shown in Table below. Observe that both production and demand vary from week to week. Now, track the inventory at…