What are the other benefits of using quality function deployment (QFD)?

Name the 11 means of establishing quality assurance?

What are the benefits of developing validated OD competencies?–  What are the challenges of creating a competency framework for the field of OD?

A benefit of employee involvement is: A) Employees are not able to spot and pinpoint areas for improvement OB) Involving employees is cost effective OC) It is a legal requirement

Quality is believed to be an issue at Pizza Hut. Two approaches have been proposed to improve quality; a concentration on Service Quality and Total Quality ManagementProduce a briefing paper examining quality at Pizza Hut and evaluating the appropriateness of the two approaches for the company.Within your briefing paper you should:1. Explain and differentiate between the two approaches. 2. Select one of them and explain how it could be appropriate to Pizza Hut. 3. Explain the implications of implementing your chosen approach; what it would takeand what it would deliver. Make a recommendation on adoption.

During performance testing, what are some of the most important factors to consider?

Case Study 2: Quality Management Your line manager has become increasingly concerned about the product and service quality. This results from a surge in the number of customers who have contacted her to highlight problems they have encountered while shopping at the Pet Kingdom store. The complains seem to focus on two areas; billing errors being made at the checkout and variations in the weight of Pet Kingdom branded dried dog food bags. To better understand the situation, Ms Lionheart has requested detailed data to be collected. Table 3 shows the data from the audit of 50 random bills per day issued over the past 30 days. Table 4 presents the weight sampling data (mean and range in kg) for 27 random samples of five observations each taken from the daily dog food deliveries.   Ms Lionheart noticed that the number of billing errors increased in the last third of the month. She knows that the company wants high quality standards and wonders if both processes meet 3 sigma standards. She…

Case Study I: A gage is to be used for data collection as part of a new SPC program. The quality engineer would like to assess the gage capability. Thirty units produced in succession are taken from the process and measured twice by the operator. The data are shown below: Readings Part no. 1 2 3 4 5 6 7 8 9 10 5.2 6.1 5.8 4.3 7.4 6.0 5.0 7.2 4.5 5.9 2 5.1 6.1 5.8 4.3 7.4 5.8 5.0 7.1 4.5 5.9 Part no. 11 12 13 14 15 16 17 18 19 20 Readings 1 5.0 6.0 5.1 6.7 5.3 7.0 Or 6.7 5.2 3.9 6.0 290 2 5.0 6.0 5.2 6.5 65 5.2 287 6.8 6.7 5.3 ابادان 46 4.0 6.2 Part no. 21 22 23 24 25 ilalalaIS 26 27 28 820 29 30 1 6.7 7.2 5.1 7.8 4.1 3.5 6.0 4.5 9.3 Readings امان (A) Does it appear that the operator is having difficulty using the gage? (B) What is your best estimate of the gage variability? (C) Estimate the product variability. 6.0 2 6.6 7.1 4.9 7.9 4.0 3.5 5.9 4.3 9.1 5.9

What are the disavantages of quality management software (QMS)?

As a consultant, what would be the recommended strategies to reduce the risk of ergonomic-related hazards?