enough to precipitate his dismissal. His customers were devoted to him, but tsucceeded. Only his unique blend of technical knowledge and high-powered salesseverance deal with Terry Winston. The Midwest regional sales manager for Cyn-on his work as the salesman and installer of Cyn-Com's respiratory diagnosticmanagement was reluctant to continue gambling on his reliability. Lives dependedCom Systems. Winston's problems with drugs and alcohol had become severeAs director of human resources, Tess Danville was asked to negotiate aA Conflict of ResponsibilitiesCase Sitoptechnology. Winston had been warned twice to clean up his act, but had cability had saved him before.But now the vice-president of sales asked Danville to offer Winston the ontieof resigning rather than be fired if he would sign a noncompete agreement andagree to go into rehabilitation. Cyn-Com would also extend a guarantee fconfidentiality on the abuse issue and a good work reference as thanks for themillions of dollars of business that Winston had brought to Cyn-Com. Winston agreedto take the deal. After his departure, a series of near disasters was uncovered asa result of Winston's mismanagement. Some of his maneuvers to cover up hismistakes bordered on fraud.Today Danville received a message to call the human resources director at acardiopulmonary technology company to give a personal reference on TerryWinston. From the area code, Danville could see that he was not in violation ofthe noncompete agreement. She had also heard that Winston had completed a 30-day treatment programme as promised. Danville knew she was expected to honourthe confidentiality agreement, but she also knew that if his shady dealings hadbeen discovered before his departure, he would have been fired without anyagreement. Now she was being asked to give Winston a reference for anothermedical sales position.What Do You Do?1. Honour the agreement, trusting Winston's rehabilitation is complete on alllevels and that he is now ready for a responsible position.recommendation.13/212. Contact the vice-president of sales and ask him to release you 1v1i uivagreement or to give the reference himself. After all, he made theagreement. You don't want to lie.3. Without mentioning specifics, give Winston such an unenthusiastic referencethat you hope the other human resources director can read between thelines and believe that Winston will be a poorchoice.

The decision to give a favorable or unfavorable reference to a former employee is the crux of the…

What Do You Do? 1. Honour the agreement, trusting Winston's rehabilitation is complete on all levels and that he is now ready for a responsible position. recommendation. 13/21 2. Contact the vice-president of sales and ask him to release you Hoii uiv agreement or to give the reference himself. After all, he made the agreement. You don't want to lie. 3. Without mentioning specifics, give Winston such an unenthusiastic reference that you hope the other human resources director can read between the lines and believe that Winston will be a poor choice.

What Do You Do? 1. Honour the agreement, trusting Winston's rehabilitation is complete on all levels and that he is now ready for a responsible position. recommendation. 13/21 2. Contact the vice-president of sales and ask him to release you Hoii uiv agreement or to give the reference himself. After all, he made the agreement. You don't want to lie. 3. Without mentioning specifics, give Winston such an unenthusiastic reference that you hope the other human resources director can read between the lines and believe that Winston will be a poor choice.

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

See similar textbooks

Similar questions

Mr Abuhas set up a Limited Liability company as a retail business. He employed a Managing Director to manage the affairs of the business. The managing Director openvacancies and employed several subordinates into the company to work under him. Two years down the line,The MD resigned from the company and one of the employees was promoted as the New MD. During the First MD regime, Sales staffs were meeting their targets over and above expectations but as soon as the New MD assumed his position two Sales staffs resigned and hence sales within the first term ofh is office fell 15%. a.What type of people do you think he employed? b.What challenges do you think the new MD will face? c.What should the new MD do? d.As as staff of the company, what will you feel or think? e.What type of leader is the new MD?
Mr Abuhas set up a Limited Liability company as a retail business. He employed a Managing Director to manage the affairs of the business. The managing Director openvacancies and employed several subordinates into the company to work under him. Two years down the line,The MD resigned from the company and one of the employees was promoted as the New MD. During the First MD regime, Sales staffs were meeting their targets over and above expectations but as soon as the New MD assumed his position two Sales staffs resigned and hence sales within the first term ofh is office fell 15%. 1.What should the new MD do? 2.As as staff of the company, what will you feel or think? 3.What type of leader is the new MD?
Title A college professor told her students, “The purpose of a management course is to teach students... Description A college professor told her students, “The purpose of a management course is to teach students about management, not to teach them to be managers.” Do you agree or disagree with this statement? Discuss.
Ann Donnelly is a senior audit manager in an East Coast office ofa public accounting firm. Her prospects for promotion to partner are excellent if shecontinues to perform at the same high-quality level as in the past. Ann was recentlymarried, and she and her husband bought a large home in a prestigious neighborhood.Ann just returned from a vacation and was immediately called into an audit partner’soffice for a discussion related to one of her publicly traded audit clients. This auditengagement, which had been completed with an audit report issued several monthsprior, had been selected for a PCAOB inspection and the partner is concerned. PCAOBinspections can be stressful for the primary engagement partner and often result in theidentification of audit deficiencies by the PCAOB, which are then discussed with the auditfirm. The partner is concerned he will look bad and may even face penalties from the firmif there are serious deficiencies identified.Under PCAOB auditing standards, all…
Oscar Munoz started as United’s CEO in 2015, by March 2017 named “Communicator of the Year” by PRWeek. Unfortunately, he fell from grace a month later due to United’s botched response to a flight-related incident.106 SUNDAY, APRIL 9: CHAOS ON FLIGHT 3411 A fully booked United flight 3411 was preparing to depart from Chicago to Louisville when gate agents realized that four airline crew members needed to get to Louisville. The gate agents asked for four volunteers to give up their seats in return for compensation. No one accepted United’s offer because the flight was the last one to Louisville that evening. United then decided to enact an “involuntary de-boarding situation,” in which four random passengers were directed to deplane. Three of the passengers deplaned without incident. The fourth, Dr. David Dao, refused, saying “I can’t get off the plane. I have to get home. I’m a doctor. I have to get to the hospital in the morning,” according to The Sentinel News.107 United employees…
Assume Ethan Lester and Vick Jensen are CPAs. Ethan was seen as a “model employee” who deserved a promotion to director of accounting, according to Kelly Fostermann, the CEO of Fostermann Corporation, a Maryland-based, largely privately held company that is a prominent global designer and marketer of stereophonic systems. The company has an eleven person board of directors. Kelly considered Ethan to be an honest employee based on performance reviews and his unwillingness to accept the promotion, stating that he wasn’t ready yet for the position. Kelly admired his willingness to learn and grow, not just expect a promotion. Little did she know that Ethan was committing a $50,000 fraud during 2015 by embezzling cash from the company. In fact, no one seemed to catch on because Ethan was able to override internal controls. However, the external auditors were coming in and to solidify the deception, he needed the help of Vick Jensen, a close friend who was the accounting manager and also…
Read the article below and make a reaction based on the lessons learned. Recent corporate scandals have heightened firm sensitivity to potentialethical breaches among senior executives. Through developing and communicatingwhistleblower policies, firms often hope to surface potential ethical lapses toquickly exhibit those involved. However, Renault recently learned that notevery allegation is true, and that often it is better to presume innocenceuntil guilt has been proven. In August of 2010 anonymous letter was sent to anumber of senior managers alleging that three leaders of Renaults Electric VehicleProgram had negotiated a bribe. An internal investigation revealed that thethree men held accounts in Switzerland and Liechtenstein, and it was believedthat these accounts were used to funnel bribes to them. Thus, the executiveswere fired in January 2011 with CEO Carlos Ghosn suggesting that the companyhad evidence that these individuals were passing along the…
Joseph and Krystal, both members of your social group, joined Missile’s Financial Services simultaneously, holding positions as middle managers. They report to different senior managers, who, in turn, report to the Managing Director. Once a month, after payday, Joseph, Krystal, and other members of their social group attempt to have lunch together. Joseph, visibly distressed, recounts a recent encounter with Nicholas, his manager, expressing, 'I’ve had an awful week, and this morning was the worst!' The incident revolves around a scheduled meeting with a new supplier to finalize a contract. Over the past two and a half months, Joseph has been in constant communication with the supplier, reaching a mutual agreement on costing. However, for the past two weeks, Joseph has struggled to engage Nicholas in reviewing the contract and agreeing on the figures. The supplier's company is highly valued for its efficiency, reputable products, and favorable pricing, including free customization of…
Family Business Topic: Compensation/Discrimination Characters: Jane, Manager, Payroll Department for R&S Electronic Service Company Brad, Owner of 1tdcS Electronic Service Company Eddie, General Manager Greg, Service Technician and Eddies brother Jane has just been hired as the head of the Payroll Department at R&S Electronics Service Company, a firm of 75 employees. She was hired by Eddie, the General Manager of the company, who informed her of the need for maintaining strict confidentiality regarding employee salaries and pay scales. He also informed her that he fired the previous Payroll Department head for breaking that confidentiality by discussing employees’ salaries. She was also formally introduced to Brad, the owner, who told her to see him if she has any questions or problems. Both Brad and Eddie made her feel welcome. After three months of employment, Jane begins to wonder why Greg makes so much more in commissions than the other service technicians. She…
1. Issues that should be confidential include: A. Client records B. CEO's name C. Company products D. All of these E. None of these 2. One's understanding or interpretation of reality is: A. Prejudice B. Perception C. Stereotyping D. All of these E. None of these 3. The bases of power include: A. Connection B. Management C. Authority D. All of these E. None of these
Activity 1. On the space provided write A. for stakeholders; B. for agency issues and problems C for attributes of corporation; D for responsibility of CFO/CEO ________4. conflict of interest ________5. managerial opportunism ________6. develop relations with financing sources ________7. advisor to management ________8. managerial defensiveness ________9. management _______10. audit
Code of ethicsBizCafe's business is already underway, but without a code of ethics that gives formality to the commitment that employees must have to maintain professional, healthy and human behavior in the company. This code of ethics must promote an appropriate workplace and establish the conduct expected of all those who make up the BizCafe organization, from the founder (or owner) and management to employees in general. InstructionsYou will develop a code of ethics for your BizCafe business. First, you must evaluate how you, as the business owner, want employees to behave and act. This will help you develop the business code of ethics for this business according to the needs of the company and its stakeholders. The code language must be simple, concise and easily understood by all those who make up the organization. Likewise, it must be a practical document, easily accessible and available to all those to whom it is directed. Furthermore, it must be balanced between rights and…