What would be each party’s negotiation process? What will be each party’s BATNA? What are the essential techniques and strategies in the context of negotiation? Explain in detail.
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Case Study
Fadli are the operation manager for a software company since July 2019 and was asked by the General Manager, Mr Zahir to convince 75 employees to use the new software by December 2020, which is a major change and requires a lot of support and training. The software will replace the current human resource management software that the company used. However, Mr Zahir believe that this strategy will increase effectiveness, efficiency, and accuracy to the organization.
Fadli have determined form the personality survey that 35 employees are agree to use the software without hesitation, 29 employees are willing to use but require extensive support and training while 11 employees are seems like doesn’t find any needs to use the software.
From the 11 employees that against the decision, half of them are among the senior executive of the company. Fadli is a little worried by their rejection since he need to confront with the senior employees. However, Fadli could not hesitate from shifting the current manual system to the new system they have developed. As from the 11 employees’ opinions, the new software is too digitalized, and they worried it could consume more of time to learn using it and interrupting the time that needs to be used to complete their work
Based on the case study,
- What would be each party’s negotiation process?
- What will be each party’s BATNA?
- What are the essential techniques and strategies in the context of negotiation? Explain in detail.
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Solved in 3 steps
- When the idea first occurred to her, it seemed like such a win-win situation. Now she wasn't so sure. Marge Brygay was a hardworking sales rep for Inspire Learning Corporation, a company intent on becoming the top educational software provider in five years. That newly adopted strategic goal translated into an ambitious, million-dollar sales target for each of Inspire's sales reps. At the beginning of the fiscal year, her share of the sales department's operational goal seemed entirely reasonable to Marge. She believed in Inspire's products. The company had developed innovative, highly regarded math, language, science, and social studies programs for the K— 12 market. What set the software apart was a foundation in truly cutting-edge research. Marge had seen for herself how Inspire programs could engage whole classrooms Of normally unmotivated kids; the significant rise in scores on those increasingly important standardized tests bore Out her subjective impressions. Bur now, just days before the end of the year, Marge's sales were $1,000 short of her million-dollar goal. The sale that would have put her comfortably over the top fell through due to last-minute cuts in one large school system's budget. At first, she was nearly overwhelmed with frustration, but then it occurred to her that if she contributed $1,000 to Central High, the inner-city high school in her territory probably most in need of what she had for sale, they could purchase the software and put her over the top. Her scheme would certainly benefit Central High students. Achieving her sales goal would make Inspire happy, and it wouldn't do her any harm, either professionally or financially. Making the goal would earn her a $10,000 bonus check that would come in handy when the time came to write out that first tuition check for her oldest child, who had just been accepted to a well-known, private university. Initially, it seemed like the perfect solution all the way around. The more she thought about it, however, the more it didn't quite sit well with her conscience. Time was running out. She needed to decide what to do. 1. Donate the $1,000 to Central High, and consider the $10,000 bonus a good return on your investment.Case study Fadli are the operation manager for a software company since July 2019 and was asked by the General Manager, Mr Zahir to convince 75 employees to use the new software by December 2020, which is a major change and requires a lot of support and training. The software will replace the current human resource management software that the company used. However, Mr Zahir believe that this strategy will increase effectiveness, efficiency, and accuracy to the organization. Fadli have determined form the personality survey that 35 employees are agree to use the software without hesitation, 29 employees are willing to use but require extensive support and training while 11 employees are seems like doesn't find any needs to use the software. From the 11 employees that against the decision, half of them are among the senior executive of the company. Fadli is a little worried by their rejection since he need to confront with the senior employees. However, Fadli could not hesitate from…Case study Fadli are the operation manager for a software company since July 2019 and was asked by the General Manager, Mr Zahir to convince 75 employees to use the new software by December 2020, which is a major change and requires a lot of support and training. The software will replace the current human resource management software that the company used. However, Mr Zahir believe that this strategy will increase effectiveness, efficiency, and accuracy to the organization. Fadli have determined form the personality survey that 35 employees are agree to use the software without hesitation, 29 employees are willing to use but require extensive support and training while 11 employees are seems like doesn't find any needs to use the software. From the 11 employees that against the decision, half of them are among the senior executive of the company. Fadli is a little worried by their rejection since he need to confront with the senior employees. However, Fadli could not hesitate from…
- Case study Fadli are the operation manager for a software company since July 2019 and was asked by the General Manager, Mr Zahir to convince 75 employees to use the new software by December 2020, which is a major change and requires a lot of support and training. The software will replace the current human resource management software that the company used. However, Mr Zahir believe that this strategy will increase effectiveness, efficiency, and accuracy to the organization. Fadli have determined form the personality survey that 35 employees are agree to use the software without hesitation, 29 employees are willing to use but require extensive support and training while 11 employees are seems like doesn't find any needs to use the software. From the 11 employees that against the decision, half of them are among the senior executive of the company. Fadli is a little worried by their rejection since he need to confront with the senior employees. However, Fadli could not hesitate from…Case study Fadli are the operation manager for a software company since July 2019 and was asked by the General Manager, Mr Zahir to convince 75 employees to use the new software by December 2020, which is a major change and requires a lot of support and training. The software will replace the current human resource management software that the company used. However, Mr Zahir believe that this strategy will increase effectiveness, efficiency, and accuracy to the organization. Fadli have determined form the personality survey that 35 employees are agree to use the software without hesitation, 29 employees are willing to use but require extensive support and training while 11 employees are seems like doesn't find any needs to use the software. From the 11 employees that against the decision, half of them are among the senior executive of the company. Fadli is a little worried by their rejection since he need to confront with the senior employees. However, Fadli could not hesitate from…Case study Fadli are the operation manager for a software company since July 2019 and was asked by the General Manager, Mr Zahir to convince 75 employees to use the new software by December 2020, which is a major change and requires a lot of support and training. The software will replace the current human resource management software that the company used. However, Mr Zahir believe that this strategy will increase effectiveness, efficiency, and accuracy to the organization. Fadli have determined form the personality survey that 35 employees are agree to use the software without hesitation, 29 employees are willing to use but require extensive support and training while 11 employees are seems like doesn't find any needs to use the software. From the 11 employees that against the decision, half of them are among the senior executive of the company. Fadli is a little worried by their rejection since he need to confront with the senior employees. However, Fadli could not hesitate from…
- Case study Fadli are the operation manager for a software company since July 2019 and was asked by the General Manager, Mr Zahir to convince 75 employees to use the new software by December 2020, which is a major change and requires a lot of support and training. The software will replace the current human resource management software that the company used. However, Mr Zahir believe that this strategy will increase effectiveness, efficiency, and accuracy to the organization. Fadli have determined form the personality survey that 35 employees are agree to use the software without hesitation, 29 employees are willing to use but require extensive support and training while 11 employees are seems like doesn't find any needs to use the software. From the 11 employees that against the decision, half of them are among the senior executive of the company. Fadli is a little worried by their rejection since he need to confront with the senior employees. However, Fadli could not hesitate from…CASE STUDY Fadli are the operation manager for a software company since July 2019 and was asked by the General Manager, Mr Zahir to convince 75 employees to use the new software by December 2020, which is a major change and requires a lot of support and training. The software will replace the current human resource management software that the company used. However, Mr Zahir believe that this strategy will increase effectiveness, efficiency, and accuracy to the organization. Fadli have determined form the personality survey that 35 employees are agree to use the software without hesitation, 29 employees are willing to use but require extensive support and training while 11 employees are seems like doesn’t find any needs to use the software. From the 11 employees that against the decision, half of them are among the senior executive of the company. Fadli is a little worried by their rejection since he need to confront with the senior employees. However, Fadli could not hesitate from…Case study Fadli are the operation manager for a software company since July 2019 and was asked by the General Manager, Mr Zahir to convince 75 employees to use the new software by December 2020, which is a major change and requires a lot of support and training. The software will replace the current human resource management software that the company used. However, Mr Zahir believe that this strategy will increase effectiveness, efficiency, and accuracy to the organization. Fadli have determined form the personality survey that 35 employees are agree to use the software without hesitation, 29 employees are willing to use but require extensive support and training while 11 employees are seems like doesn't find any needs to use the software. From the 11 employees that against the decision, half of them are among the senior executive of the company. Fadli is a little worried by their rejection since he need to confront with the senior employees. However, Fadli could not hesitate from…
- SCENARIO 3 Fadli are the operation manager for a software company since July 2019 and was asked by the General Manager, Mr Zahir to convince 75 employees to use the new software by December 2020, which is a major change and requires a lot of support and training. The software will replace the current human resource management software that the company used. However, Mr Zahir believe that this strategy will increase effectiveness, efficiency, and accuracy to the organization. Fadli have determined form the personality survey that 35 employees are agree to use the software without hesitation, 29 employees are willing to use but require extensive support and training while 11 employees are seems like doesn’t find any needs to use the software. From the 11 employees that against the decision, half of them are among the senior executive of the company. Fadli is a little worried by their rejection since he need to confront with the senior employees. However, Fadli could not hesitate from…SCENARIO 3Fadli are the operation manager for a software company since July 2019 and was asked by the General Manager, Mr Zahir to convince 75 employees to use the new software by December 2020, which is a major change and requires a lot of support and training. The software will replace the current human resource management software that the company used. However, Mr Zahir believes that this strategy will increase effectiveness, efficiency, and accuracy to the organization. Fadli have determined form the personality survey that 35 employees are agree to use the software without hesitation, 29 employees are willing to use but require extensive support and training while 11 employees are seems like doesn’t find any needs to use the software.From the 11 employees that against the decision, half of them are among the senior executive of the company. Fadli is a little worried by their rejection since he need to confront with the senior employees. However, Fadli could not hesitate from…In 2021, Mr. Tuchel was appointed as the General Manager of The Blues, the market leader in sports industry. Recognizing the pressing pressure for change in the manufacturing of sports products, he needs to take a drastic move to implement a well-planned change in his company. You as the Head of the Human Resource Department in the company are required to advise Mr. Tuchel. By giving suitable example, propose ONE (1) model for planned organizational change for The Blues.