Which of the following statements is true with regard to the International Organization for Standardization?
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Which of the following statements is true with regard to the International Organization for Standardization?
a. The ISO14000 is the set of standards for quality management.b. Organizations like ISO measure quality in terms of qualitative judgments.c. The ISO has failed to develop adequate quality standards to cover all goods.d. The ISO9000 is the set of standards for environmental management.e. Globalization has made the ISO quality standards more relevant and necessary.
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- Which of the following statements is not correct? Select one: a. EFQM is a for-profit organisation. b. EFQM's mission is to stimulate and assist European organisations to engage in improvement activities that will ultimately lead to excellence in customer and employee satisfaction, social impact and business performance. c. The EFQM's mission is to support managers of European organisations in accelerating the process of making Total Quality Management a decisive factor in achieving a global competitive position. d. EFQM is the European Foundation for Quality Management.Which of the following is not a correct statement? a. Mass customization is an ability to make goods and services that global customers require at any volume and time. b. Innovative companies focus on outstanding product research, design, and development. c. Customers demand quick responses, short waiting times, and consistency in performance. d. Core competencies are strengths unique to an organization. e. Strategic planning does not help an organization build a strong position to achieve its goals, despite unforeseen external forces.Please answer ASAP 1. Which of the following statements is true about home-country nationals? a. Local managers hired by the MNC b.Managers who are citizens of countries other than the country in which MNC is headquartered or Managers are assigned to work by the MNC c. Individuals from a host country or third country who are assigned to work in the home country d. Managers who are citizens of the country where the MNC is headquartered
- 10- Which of the following is FALSE regarding policies? a. They are general statements b. They are general understandings direct people to take decisions c. They are guidelines d. They are results in terms of numbersWhich of following is correct? (a)The value chain explains why an entity has a competitive advantage; (b) The value chain examines how an organisation has a competitive advantage; (c)It provides answers on how an organisation elects to compete; (d) It helps an entity to determine the steps to be taken beat its rivals on priceWhich of the following is NOT true about policies.. Select one : a . Policies are made at different levels of the organization b . Policies can be written and circulated or spread by wordofmouth c . Policies contain rules and standard operating procedures d . Policies are a set of permanent directives and rules of action that guide an organization
- The manager of a team responsible for developing marketing materials recognized that the work of his team had to improve in quality. While he wanted his team to be cohesive, he did not want it to be overly cohesive. Which of the following statements best explains why the manager worried that his team would become too cohesive? A. The manager did not want cohesiveness to prevent deviance B. The manager did not want group cohesiveness to diminish attention from organizational objectives C. The manager did not want his team to over-achieve as a result of cohesiveness D. The manager did not want the team members to become friends E. The manager wanted cohesiveness to diminish attention from organizational objectives.Write TRUE if the statement is correct; write FALSE if it is wrong. 1. The embroidered yellow portions in the Kalinga textile symbolize the sky and the ground.2. Ikat weaving in Ifugao uses synthetic materials.3. A common design in the Abra textile is the snake, believed to give protection to the wearer.4. Benguet textile designs show the lifestyle of the people and were largely influenced by traders and migrants from the lowlands.5. A statue blanket in Benguet often have a combination of red, black, dark blue and dirty white and oftentimes carry a “X” design which may represent a shield, a man, or a snake.6. The Kankana-eys have just one kind of g-string, the binoltong.7. S-like shapes in the Ifugao textile denote the status of a landlord.8. Tausug tapestry use geometric shapes and does not make use of human and animal forms.Which of the following statements is true about total quality management? A. Using total quality management, companies design products or services to meet customer needs and wants, and to minimize innovation. B. Defect rates would be high in a total quality management environment as managers want only products of the highest quality to reach the customers. C. In total quality management, every person in the value chain is responsible for delivering products and services that exceed customers’ expectations. D. Total quality management is a strategy that integrates people and technology in all business functions to deepen relationships with customers, partners, and distributors.
- Which of the following statements is true? a) The GDP deflator includes imports, while the CPI does not b) The GDP deflator considers only a basket of goods, while the CPI considers everything produced c) the GDP deflator uses fixed bundle of goods, while the CPI uses a changing bundle of goods d) The GDP deflator measures the inflation of everything produced in the nation, while the CPI measures the inflation of the goods typically bought by the householdsBy utilizing a differentiation strategy, JetBlue has been able to ensure that their performance was not influenced by challenges to their reputation. True False Describe the profit potential for the following industry: High entry barriers, suppliers and buyers have low power, there is a low threat from substitute products. High LowDirections: Read each statement carefully. In a separate sheet of paper, write TRUE if the statement is correct and FALSE if the statement does not fit the description 1. CRM helps businesses build a relationship with their customers that, in turn, creates loyalty and customer retention 2. Customer database information is also used in customer segmentation and profiling 3. An intimate knowledge and understanding of customer needs and wants can lead to ineffective customer service that can result in long-term customer loyalty. 4. Acquiring and keeping customers is the end goal of businesses because customers create demand. 5. Maintaining high levels of customer service quality may be simple due to variability of services. 6. Customer's lifetime value involves activities designed to enhance customer satisfaction, or the perception that a product has met or exceeded expectations. 7. Customer Relationship Management can take on many forms-salesperson assistance, product delivery, technical…