help asap Which one (1) of the following is NOT a valid reason for using a "Telephone Hot-line" to report claims?OA) To direct customers to appropriate medical facilities.OB) To determine urgency of the insured's condition.OC) To control costs.OD) To report the incident to the Financial Services Regulatory Authority of Ontario. Why should an insured traveler experiencing medical symptoms contact the emergency assistance centre of theinsurance company while on a trip?OA) To ensure the treatment needed is coveredOB) To ensure the insured receives medical treatmentOC) To ensure the claimant has the right to return to CanadaOD) To obtain assistance on how to submit a claim on the insurer's web-based portal

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Answered: Which one (1) of the following is NOT a…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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10. You were in a dilemma when you received a claim and request for adjustment from Ahlam who is one of your main customers. Ahlam was clearly at fault, but you know that if you refuse her claim, you will not only lose her but also her friends and followers on social media who will hear only one side of the story. As a result, you decide to grant Ahlam her claim and to grant her the adjustment she requested. For your reply to be effective, it must: * A.Point fingers to a third party who was responsible for this unpleasant situation. B.Imply that you will grant all of Ahlam’s claims to keep her satisfied always. C.Make an exaggerated apology so Ahlam can excuse you. D.Educate Ahlam about steps needed to avoid similar outcomes in the future. E.Make an exaggerated apology so Ahlam doesn’t give a negative review on social media.
Scenario: Sarah owns a coffee shop in Brantford, Ontario. Bob receives a personalized email from the coffee shop. The email suggests that Bob visit soon to get 10% savings on new types of cookies and cakes. Bob says this email is an example of advertising. Is Bob correct?
Statement 1: A warranty is a written guarantee issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary, within a specified period of time. Statement 2: Estimated warranty liabilities can be accounted for under accrual and expense as incurred approach. Both statements are correct. Only the second statement is correct. Neither of the statement is correct. Only the first statement is correct.
An insurer that writes coverage sends out circulars to potential insureds stating their leading competitor is undergoing a method conduct examination by the department of insurance and that their competitor will probably lose it’s license due to the examination report. The insurer may be guilty ofA. SlanderB. Felonious assaultC. DefamationD. Improper solicitation
Select the most appropriate statement. Company officers will only be excused from a breach of their fiduciary duty to avoid conflicts of interest:Select one:a. If they make no profit from the breachb. All of the answers are falsec. As long as the company suffers no lossd. As long as the company makes a profit in the long run
Which of the following attorney's fees would not be deductible? Check all that apply!! Question 4 options: Attorney's fee paid by a sole proprietor to assist in collecting delinquent accounts Attorney's fee paid for preparing a title opinion and handling a closing pursuant to the purchase of a personal residence. Attorney's fee paid for preparing a title opinion and handling a closing pursuant to the purchase of a rental property. Attorney's fee paid for the purpose of preparing a Last Will and Testament. Attorney's fee paid by a landlord to assist in the eviction of tenants Attorney's fee paid to handle a defense of a business related criminal charge
15. Value chain is the process or activities by which a company adds cost to an article that includes production,promotion, and providing of after-sales service. A. True B. False
6 Explain ethical standards and consumer rights and responsibilities - Explain what are the ethical standards that cover• Privacy, confidentiality and security of customer information• Disclosure of material facts, conflict of interest and referrals• Price guide recommendationsIn your report be aware we are not looking for the legislation that governs these behaviours but rather the ethical principles and considerations you should consider when dealing with those issues.
Of the following acts, which is an unfair method of competition, or an unfair or deceptive act or practice? Provide a comparison of insurer’s financial soundless that is accurate Make an accurate statement as to an insurer’s claim practice Using the premium fund trust account within intent to indicate a production goal Provide a fair comparison of policy coverage of two different insurers
19. Omar subscribed to the sports channel to watch all football games. He purchased a device to record the game while he is not at home. He tried the device for one game when he had an important meeting to attend. When he came back home, he discovered that the device did not work well and he did not watch his favorite match. Omar is planning to write a claim or adjustment from the company, what should Omar include in the body of the message? * A.An offer to continue the relationship if they resolve the issue. B.A clear statement of the problem. C.A specific statement indicating what he wants done. D.A statement that conveys his desire to find a solution. E.A specific explanation of the details.
Define what is meant by a permanent file, and list several types ofinformation typically included. Why does the auditor not include the contents of thepermanent file with the current year’s audit file?
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