You have been appointed as the General Manager of Transoxania Solutions (Pvt) Ltd which is a leading software house. Transoxania Solutions deals in ERP systems and the CRM systems; the firm also develops web based applications for its clients across the globe. The firm is considered to be a good place to work for and experienced a very low turnover rate in the last ten years. In this regard, statistics suggested that from 483 employees, only 06 employees resigned in the past two years. However, training and development had been neglected over the period of time and the recent survey has found that much of the employees are either redundant or are highly overpaid. Now as the General Manager of Transoxania Solutions (Pvt) Ltd, you are required to identify that: 1) what kind of change is required at Transoxania Solutions (Pvt) Ltd? 2) what issues you may face while implementing the change as the leader of Transoxania (Pvt) Ltd? How will you address the issue pertaining to the resistance to change?

You have been appointed as the General Manager of Transoxania Solutions (Pvt) Ltd which is a leading software house. Transoxania Solutions deals in ERP systems and the CRM systems; the firm also develops web based applications for its clients across the globe. The firm is considered to be a good place to work for and experienced a very low turnover rate in the last ten years. In this regard, statistics suggested that from 483 employees, only 06 employees resigned in the past two years. However, training and development had been neglected over the period of time and the recent survey has found that much of the employees are either redundant or are highly overpaid. Now as the General Manager of Transoxania Solutions (Pvt) Ltd, you are required to identify that: 1) what kind of change is required at Transoxania Solutions (Pvt) Ltd? 2) what issues you may face while implementing the change as the leader of Transoxania (Pvt) Ltd? How will you address the issue pertaining to the resistance to change?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section: Chapter Questions

Problem 59P

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