You have recently secured a ‘Lead Operations Manager’ role with the 666 group, a logistics specialist company providing frozen items to high street restaurants. You have taken over in a challenging period where the industry is affected by COVID19. You understand the organization will have a complicated and trying year ahead. Another vertical of the company also works around the F&B industry and distributes through a dedicated team of riders. You are tasked by the Senior Management to develop plans to ensure that there is a greater clarity on process improvement practices by use of modern management concepts through advanced technology. Assess the role of automation and technology in enhancing the efficiency of supply chain operations, and how this can be leveraged to become a differentiator in the food and beverage sector. Also, advise the management as to how enhance responsiveness in the extremely competitive F&B industry.

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter18: Management Of Technology And Innovation
Section18.3: External Sources Of Technology And Innovation
Problem 2CC: Look at the Acer case at the beginning of the chapter and respond to the following items. 2. What...
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You have recently secured a ‘Lead Operations Manager’ role with the 666 group, a logistics specialist company providing frozen items to high street restaurants. You have taken over in a challenging period where the industry is affected by COVID19. You understand the organization will have a complicated and trying year ahead. Another vertical of the company also works around the F&B industry and distributes through a dedicated team of riders.
You are tasked by the Senior Management to develop plans to ensure that there is a greater clarity on process improvement practices by use of modern management concepts through advanced technology.
Assess the role of automation and technology in enhancing the efficiency of supply chain operations, and how this can be leveraged to become a differentiator in the food and beverage sector. Also, advise the management as to how enhance responsiveness in the extremely competitive F&B industry.

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