Cisco Systems

1. CISCO Systems Inc., is a multinational company that prides itself as a market leader in networking and internet products and services. Established in 1984 and based in San Jose, California, the company specializes in the manufacture of networking equipment. The Fortune 500 Company was formed out of a need to bridge telecommunication problems from the mere fact that two people could not send an email to each other. Since then, the company has revolutionized the networking industry with the creation

Cisco Systems: Web-enablement Mission Cisco’s mission is to solve their customer’s most important business challenges by delivering intelligent networks and technology architectures built on integrated products, services, and software platforms. They accomplish this by making everything thing do about the customer. Strategy John Chambers was hired in 1991 and quickly became CEO of the company in 1995. He came up with a plan that would help the company work more efficiently and effectively

Tammy MacLean November 16, 2011 Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture Introduction/General Problem Statement: Doug Allred was Vice President of Customer Advocacy organization of the Cisco’s corporation. This organization was erected to consolidated all functions that directly touched the customer but sales to provide high-quality customer service. Since August 2001, the IT market turned down and brought severe challenges to Cisco as the company had to lay off 18%

Cisco Systems, Inc. A potential competitive disadvantage for Cisco is supply chain issues. Supply chain issues such as delays in order fulfillment can affect Cisco’s business because the company is significantly dependent on suppliers and contract manufacturers for certain components. Due to its outsourced manufacturing strategy, Cisco has limited control over the delivery schedules and has suffered from component shortages as a result of manufacturing process issues. Additionally, the earthquakes

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture Introduction/General Problem Statement: Doug Allred was Vice President of Customer Advocacy organization of the Cisco’s corporation. This organization was erected to consolidated all functions that directly touched the customer but sales to provide high-quality customer service. Since August 2001, the IT market turned down and brought severe challenges to Cisco as the company had to lay off 18% of its employees and reorganized

Analysis Company background (Cisco Systems): Cisco Systems is a world leading company in the switches and router market. Established in 1984 by a Stanford University couple, IT administrators Len Bosack and Sandy Lerner. Ina short period after founding, it became one of the most successful companies in high technology industry. In Cisco, manufacturing of its switches and router was outsourced, the company focused on core competencies: product design and development. Indirect sales and distribution

the data systems under the direction of Ralph Szygenda. They took the many systems that were each running on separate databases, and varying hardware and software and consolidated them into 21 uniform information processing systems. With the implementation of EDS (Electronic Data Systems) they consolidated 100 separate GM networks into one the world’s largest private networks. The EDS system got rid of the old way of networking operating systems and replaced them with one integrated system that would

| Case Analysis – CISCO Systems | | | | | | 1. How have Cisco's channels evolved in the last 10 - 15 years? Why have they evolved that way? What does the future look like? Cisco is the leader in the switches and router market. Cisco was described as a classic start-up fairy tale. Indirect sales and distribution through resellers was responsible for the small percentage of products delivered in the early 1990s. Cisco model was praised as a successful indirect sales and

Analysis Company background (Cisco Systems): Cisco Systems is a world leading company in the switches and router market. Established in 1984 by a Stanford University couple, IT administrators Len Bosack and Sandy Lerner. Ina short period after founding, it became one of the most successful companies in high technology industry. In Cisco, manufacturing of its switches and router was outsourced, the company focused on core competencies: product design and development. Indirect sales and distribution

Company Overview Cisco Systems, Inc. was founded in 1984 and is headquartered in San Jose, California. According to their 2014 Form 10-K Annual Report, Cisco “designs, manufactures, and sells Internet Protocol (IP) based networking products and services related to the communications and information technology industry.” Their main objective is help their customers improve growth and productivity while reducing costs and risks by connecting people, processes, data, and products through strategic