Cornell University School of Hotel Administration

Hi Colonel Barberides, How are you? I hope everything is great. I just wanted to contact you to tell you what direction I'm headed in and to get an insight into what you and the Wing have been up too as well. How is the Wing? I'm pretty sure guys have been doing an awesome job. Out of curiosity a few weeks ago, I looked up the website. I really like the direction that it's headed in. A lot of new faces in the photo sections! I suspect that the camera my year contributed was used for some of those

Cornell Hospitality Quarterly http://cqx.sagepub.com/ Leading Change with the 5-P Model : ' 'Complexing ' ' the Swan and Dolphin Hotels at Walt Disney World Robert Ford, William Heisler and William Mccreary Cornell Hospitality Quarterly 2008 49: 191 DOI: 10.1177/0010880407306361 The online version of this article can be found at: http://cqx.sagepub.com/content/49/2/191 Published by: http://www.sagepublications.com On behalf of: The Center for Hospitality Research of Cornell University

Rutgers University Safety & Security Systems Chapter 4 “We’re in Hot Water Now” A Case Study Paper Submitted on “What factors contributed to Solomon Alvi’s Injuries” For the Partial Fulfillment of the Degree Requirements Of Hospitality Management By Erin Adasczik Erin Adasczik Bill Coulter Hospitality Facilities Management & Design October 11, 2010 “We’re in Hot Water Now” A Case Study Paper Submitted on “What factors contributed to Solomon Alvi’s Injuries” As president

“If the Earth gets hit by an asteroid, it's game over. It's Control-Alt-Delete for civilization.”-Bill Nye. This is only one of the problems that former engineer Bill Nye has tried to solve. “Bill Nye the Science Guy” is a phrase you probably hear a lot thanks to his super catchy theme song, but don't just give him credit for that. He is also a modern day Renaissance man! His show however is only one of his many talents. Have you heard of the show called “Bill Nye the Science Guy?” Of course you

Journal – August 2009 Volume 8, Number 8 The Franchising Decision: The Perspective Of The Franchisee In The Hospitality Industry Ramon Diaz-Bernardo, Instituto de Empresa Business School, Spain ABSTRACT Franchising is a major trend in the hotel industry. Despite the fact that almost two-thirds of branded hotels in the U.S. are franchised, there is a lack of empirical research on franchising in the hospitality industry. In this article, I reviewed one of the most relevant lines of research in

Reducing Employee Turnover in Hospitality Introduction High level of employee turnover continues to be the most serious challenge in the hospitality industry (Hinkin & Tracey, 2000; Wasmuth & Davis, 1983). The hospitality industry has an exceptionally high turnover rate compared to other industries. * Definition of employee turnover Price (1977) defined employee turnover as “the ratio of the number of organization members who have left during the period being considered divided by

According to Soon Lee (2005), diversity is when someone manages to differentiate themselves from a group of people, while coexisting with them (Unesco.org, 2013). When it comes to determining what culture is, one can find a variety of interpretations. One of them includes following a number of rules in order to be acceptable as a member of a group of people, often called society (Soon Lee, 2005). Some rules that are enclosed under the term ‘culture’ can be knowledge, values, morals, certain behaviours

Introduction To me, a brand leader is a visionary, a team leader, someone who lives and breathes the brand and can take the brand to another level. Research describes brand leadership in a more organizational approach, as the “most widely sold and recognized product in a particular market segment.” (Brand Leadership, n.d.) The brand leader that I’ve chosen to discuss is characterized by both of the above descriptions. As the founder, pioneer, chairman and CEO of Kerzner International Holdings Limited

Public versus private daycare in New York City Before the development of daycare companies, mothers in U.S.A would leave babies dozing in carriages parked outside movie places, under care of other friends, cribs, and cradles, locking them in tenement flats and car parks in factory lots (Pruissen, 2012). Some women took their children to their mothers, to neighbors and strangers. In all these instances, the security and care of children were not guaranteed as some women would lose their children

unsatisfied, 15% if it was ok, 20% for excellent service, and 25% for outstanding service. However, even if customers are not satisfied the service of servers, they tend to pay tips. According to Michael Lynn, a professor at Cornell University’s School of Hotel Administration, “There are five basic motives for tipping. Some people tip to show off. Some people tip to help the server, to supplement their income and make them happy. Some people tip to get future service. And then other people tip to