hotel housekeeping essay

RESPONSIBILITIES HOTEL DIRECTOR The Hotel Director is responsible for all hotel departments onboard and supervises all "hotel" department heads to ensure company standards and procedures are being upheld, in an effort to maximize guest service and satisfaction. The Hotel Director oversees crew morale onboard and allocates crew cabins.  They are directly involved in the maximization of onboard revenues and will monitor and control expenses and requisitions of all hotel departments.  The Hotel Director

HALLMAN HOTELS – MISSION STATEMENT At Hallman Hotels, our goal is to provide the ultimate in customer care, as well as services and amenities to our guest. Through teamwork and mutual respect between management and all employees, together we will accomplish our goal of becoming a top hotel in the Charleston, South Carolina area. HALLMAN HOTELS – VISION STATEMENT Our vision at Hallman Hotels is to continue to provide excellent care, services and amenities to our guest and to remain a prime choice

Pacifica Hotels has both internal and external influences on the beliefs surrounding talent. These are the core principles, values, and attitudes the organization has towards the employee population. o Internal—Pacifica Hotels understands that the employees are the most important part of the business as the employees, particularly those at the line-level in the hotels, are the ones who connect directly with and serve the guests on a day-to-day basis. o External—There are external influences

interviewed is hospitality industry. The hotel started its operation in July 1990. The mission of the hotel is excellence in service. The hotel hopes to achieve certain objectives and goal which is courteous to the guests, productivity of the staff, staff welfare and provide guests with excellent service. It is located right in the heart of the hustling and bustling town. Shopping complexes, cinemas, restaurants and markets are all of walking distance from the hotel. The hotel is independently owned by family

was managing this hotel. It was no wonder they had hired Japes to organize part of the hotel it must have been for the future of the company. This, however, would not turn out to be the reason why. Maggie was the head of the health club. She was a Bull, and had more responsibility on a daily basis than many of the other managers. Shorty gave her carte blanche and let her do her own thing all the time. The health club was large in comparison to most clubs located within a hotel. It appeared quite

nature of the hotel. ECHO is a part of the luxury hotel group, employees receive all the benefits, the group

Departments needs talented Manager for the accomplishment of the Job. Lodging, such as resorts, motels, hotels, cruises, is one of the largest employers in the hospitality industry. There are many employment opportunities, and different routes seized within this industry such as Regional Manager, General Manager, Human Resource, Assistant General Manager, Guest Services Manager, Housekeeping Manager, Sales Management, etc... The Regional Manager: The RM Manager is one of the

true difficulty in making a decision. He was always nervous whether conducting a meeting or simply walking the hall. An honest server and a good citizen of the hotel, but in the wrong role for someone so ill-prepared. He was seen from time to time in the public space of the hotel with Mr. London. Mr. London’, was the President of the Hotel Division and was responsible for all the general managers and their assistants. He was from Europe and was the one who insisted on complying with the demanding

Executive summary The report includes how to maintain safety and security in the hotel through efficient lodging services. Moreover, it contains the risk of theft and suspicious behavior by the guests and staff and strategies to be implemented in order to reduce the negative outcomes arising from them. The sources of disturbances occurring in a hotel will be analyzed, and effective measures on how to remedy them are included. As key control procedures are important to maintain security of the establishment

Introduction: The Hotel General Manager is someone who works in a hotel. He or she works as a head of the department to coordinate and monitor the progress of business strategies in a large hotel. In medium hotels, the General Manager is responsible for day to day running of the hotel, including carrying out reception duties. A Hotel General Manager is also the person who handles the everyday function and management of the hotel. He or she is responsible for the day-to-day management of a hotel and its staff