Assignment 1(a)
The nature of the organization that I had interviewed is hospitality industry. The hotel started its operation in July 1990. The mission of the hotel is excellence in service. The hotel hopes to achieve certain objectives and goal which is courteous to the guests, productivity of the staff, staff welfare and provide guests with excellent service.
It is located right in the heart of the hustling and bustling town. Shopping complexes, cinemas, restaurants and markets are all of walking distance from the hotel. The hotel is independently owned by family business but the shareholders comprises of government and private sectors. The hotel has 114 room of international standard which the rooms and suites are specially designed to
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It is usually divided into several distinct departments, each responsible for a particular area of the hotel. Thus, this is how the organization fits together. The General Manager is the main lead of the various hotel departments following by operations manager. While General Manager coordinating and formulate hotel policies and strategies, the operations manager will assume the responsibilities for the daily operations and management of the hotel. There are several major hotel departments in the hotel such as Maintenance, Security, Human Resources, Food and beverage (F&B), Sales and marketing, Accounts, Front Office and Housekeeping. Based on the conversation with the HR personnel, this hotel has more than 200 employees working together to runs 24 hours operations. The larger the hotel is and the more facilities it offered, the more specialized the departments …show more content…
The traditional shift pattern is essential for the operation of the hospitality industry. Employers and the organization often claim that the flexibility provided offers workers work-family balance and other lifestyle benefit. The reality, however is that little is known that long undesirable working hours affects the health or safety of the employees. Based on the study conducted on thirty nine employees from two five-star hotels (Bohle, Philip et al, 2004) review a shocking results as there is a negative effects of undesirable working hours included poor sleep, irregular exercise, unhealthy and irregular meals, interference with tertiary study and disrupted social and family lives. The employees basically don’t have a life at all working in the hotel industry. Even when not working, they tended to just stay at home and chronically tired. This indirectly will bring the overall productivity going down. As many think the longer one is working is thus aggravating the inefficiency in the industry. There is lots of evidence shows that overwork is not just neutral. Beside affect the health of the employees, they are also terrible for a company’s bottom line showing up as absenteeism, turnover and rising health insurance costs. Even if the employees do enjoy the job and work long hours voluntarily, they would be more
The negative impacts of shift work on workers’ health such as fatigue and sleep which are the main complain among the staff, job performance, psychosocial well-being, and job dissatisfaction have been
They must provide owners with a reasonable return on investment, keep guest satisfied and returning, and keep employees happy. This may seem easy, but because there are so many interpersonal transactions and because hotels are open every day, all day, the complexities of operating become challenge that the general manager must face and overcome. The GM not only focuses on leading and operating the hotel departments but also on aspects of the infrastructure, from room atmosphere to security (Walker, 2013).
At the same time this was happening, a handsome and wealthy young man, who went by the name H. H. Holmes, arrived in Chicago in 1886 searching for work as a doctor or pharmacist. He established his pharmacy, but later bought a small land across the street and built a construction that was perfect for his practice of disposing of the bodies he murdered. The first floor was for his pharmacy, along with retail shop fronts. The top two floors had apartments for rent with secret hallways and passages to the basement to make the disposal of bodies convenient. Holmes decided to turn his building into the World's Fair Hotel when he found out the Fair site was near him. The building underwent another construction project and he added a kiln in the basement
Conveniently place within the vicinity of Orlando’s many diverse attractions, Tavern Opa is the place to experience authentic Greek and Mediterranean food.
Current financial forecast states that Canadian economy will decrease slightly to 2.2% in 2008 and then rebound to 2.9% 2009. It is highly unlikely that the price for land in the prime area – Downtown Montreal will decrease. In a year we can revaluate this decision.
The affordable prices of rooms and hotel services are ideal for everyone visiting it. In-room conveniences that will catch your attention include microwaves and refrigerators and also satellite TV. Apart from other facilities, customers can also enjoy the facility of free
This hotel is designed to cater to the needs of the people travelling for business as well as pleasure. They offer basic facilities to guests at affordable rates. They are pleased to provide clean, comfortable rooms and amenities you are sure to like. From the moment you arrive you will be greeting by a superb staff and their excellent services.
The relationship between shift hours and worker’s accomplishments is complex and influenced by several factors. In case with nurses, job characteristics such as patient acuity, time of the shift, shift length, rest break and pattern of days off are playing crucial factors on well-being and job performance. Moreover, working extra hours disable adequate social interactions and leisure pursuit for nurses. “Researchers theorizing that shift work exerts adverse effects by disturbing circadian rhythms, sleep, and family and social life” (Hughes, R., 2008). Lack of adequate rest and increased fatigue leading to physiological responses associated with stress, burnouts, and are creates difficulties in balancing the conflicting demands of work and family for nurses. “Furthermore, shift workers in continuously operating organizations such as hospitals are regularly require to work weekends and holidays, when much social and family interaction occurs” (Hughes, R., 2008). Consequently, forced
Hilton Hotel is founded by Conrad Hilton, they started their operation since 1919 and since then, they become one of the well-respected premier hospitality organizations with diverse employees worldwide. Currently, they have more than 4,600 owned and franchised hotels and resort chain in 100 countries. It has more than 200,000 rooms to accommodate guests from different parts of the world. It has more than 400,000 employees and team members to answers the needs of their guests (Hiltonhotelworldwide.com, 2016). In most of their branches their organizational structure is simple, with managers and supervisors from a different department, including admin, marketing, finance, human resource, concierge, food and beverages, housekeeping and etc.
For a remote control to interact with the device, software with an interface called a 10-foot user interface is designed so that a home theatre can be comfortably viewed at typical television viewing distances. In simple terms, a 10-foot user interface is a software GUI (graphical user interface) that is designed for displaying on a large high definition television using a regular television-style remote control. Such GUI elements are menus, buttons, text fonts etc. Text font is ergonomically large enough to be read at a distance of 10 feet (3 meters). This type of GUI is user friendly, one don’t need to first consult the manual before using the remote control & buttons are fewer to add on it
Renowned for hospitality and facilities, the hotel has 100 exquisitely designed rooms. All these rooms have LCD TV, wired and wireless broadband internet access, digitally secure safe, telephone with voicemail, well-stocked mini-bar and spacious bathroom. There are varied dining options in the premises, including a coffee shop, an Indian vegetarian restaurant, an open air barbecue, a multi-cuisine restaurant and a lounge bar.
Work activities can vary on the size and accommodations available at the hotel. In bigger hotels there will be many departments, all with a department manager. In the mornings most General Managers and department managers will have a meeting so everyone is on the same page for the day. This can include as many of the departments as the General Manager sees fit. In small hotels the
Paris is one of the top European cities that attract tourists from all over the world to witness its grandeur and beauty. It is an enchanting city that every visitor will enjoy. To go around the city to see the iconic landmarks, you need to stay at the right hotel in Paris to get the best of Paris.
Q1. TAKING ACCOUNT OF THE ORGANIZATIONAL CONTEXT, WHAT ARE THE PARTICULAR HUMAN RESOURCING CHALLENGES OR ISSUES THAT WILL NEED TO BE ADDRESSED IN SETTING UP A NEW HOTEL OF INTERNATIONAL FIVE-STAR QUALITY?
As Anya was exploring the hotel she ran into her cousin Jeff, who was chatting with their childhood friend Zeus. Unfortunately he had some information that the U.S. government was after. Causing them to send agents after him to retrieve that information.