preview

4 Scanners Case Study

Decent Essays

The best choice is to have 4 ticket scanners instead of 1 or 2. Although one could ask if the reduction of the average number of fans waiting in line justifies the cost of buying three extra scanner, there is more advantage to it than simply reducing the waiting time. Considering the financial performance measures, blocking rate can make the company loose business and therefore reduce the sale that could otherwise have made. With only one scanner 70% of the fans would leave due to blocking, and it only goes down 40% with 2 scanners, which indeed would affect the sales since they were losing business. In fact, the option of having 4 scanners reduces the probability of blocking (Pp) from 70% to

Get Access