After writing my Professional Development Plan, I thought about a person who had knowledge of my desired position, but who also had experienced things in their life that would translate into their work ethics. After much thought, I turned to Dana Yorko. A family friend and a woman who has had experience in both the corporate world and life. Dana currently works as an General Manager for a company titled American Executive Centers. Our entire interview spent a total of three days, which consisted of exploring her work environment and the duties and responsibilities behind her position at AEC. Our interview was spread between three days. Each day consisted of a different area in which Dana covers. Day one was spent interviewing and having …show more content…
Her first job was a retail floor manager with Macy’s. At one time, she was a flight attendant for Pan American Airways; which was one of her favorite past employment experiences. After Pan America, she transitioned into sales positions for some big corporations, both inside and outside of sales positions. Out of all her jobs, she said that the jobs that dealt with customer relations gave her the best experience and prepared her properly for her current position. American Executive Centers are a company that offers executive office suites as well as supplying their customers with office services. As General Manager, Dana oversees 57 different office spaces, each one filled with a different company and their own individual set of needs. Under her title, Dana has multiple roles. For starters, it is her job to maintain a close to 100% occupancy. Since clients can lease the spaces for different amounts of time, vacancy can vary greatly over a course of a year. Another role that Dana has been to manage a staff of 4 people. While that number is small, it does not include the clients they handle in their building. Within the four employees that Mrs. Yorko manages, she runs administration retention activities along with the usual responsibilities of a manager. Her final role is that of an operation nature. The infrastructure of
Jon Fries (CEO), Fletcher Anderson (COO), Craig Schuster (CFO), and Catherine Sprauer (division controller) were the four central figures in this case. Identify the key responsibilities associated with the professional roles these individuals occupied. Briefly describe the
For my interview, I met with Judie Crudo the Human Resource Director of St. Anthony Foundation (St. Anthony’s). She has worked at the organization in that capacity for the past 25 years. Prior to St. Anthony’s, she worked in Human Resources for Macy’s and a small startup company. Her desire to work closely in employee relations is what brought her to the non-profit sector after 20 years in the private sector.
This course aims to help you utilize quality improvement processes and management tools to improve client care outcomes, partly by improving the nurse’s working environment as you make and implement good decisions. Now you will apply those processes and tools to yourself by creating a professional development plan.
Sue is the manager of a five-physician practice affiliated with a large healthcare system. She oversees a dozen nurses, front office staff, a two-person HIIM department, and several technicians. As a mid-level manager, she reports to administration of the healthcare system.
Planning and Organizing: Claudia continues to meet with her employees that are not meeting the performance goals, on a bi-weekly basis to review and discuss their previous week work performance. She formulates a detailed calendar of all assigned tasks for her unit, including any contingencies for necessary changes.
This assignment describes my own Professional Development Plan (PDP) for the first six months of my nurse registration. Following a PDP will show my commitment to Continuing Professional Development (CPD), otherwise known as PREP (CPD). PREP stands for Post-Registration Education and Practice and is a set of Nursing and Midwifery Council (NMC) standards and guidance that help nurses give the best possible care (NMC PREP Handbook 2006 p3); part of which is a commitment to CPD. CPD is a process of learning activities designed for individuals to reach their full potential, so they provide the highest possible standards of patients care (NMC PREP Handbook 2006 p9). By following a PDP I will develop my knowledge, understanding
Kathy Kudler has been planning the restructure of operations at her three locations. She has decided to promote her current managers to middle
I had the wonderful opportunity of working with Lisa Williams. Lisa loves kids and volunteering in her community. Lisa has a six month old son. She has experience working at CVS Pharmacy and Century 21 as a supervisor. Lisa wants to pursue a leadership role at charter communication. Lisa has a tone that is very relatable and appreciative by her customers. She displays ownership on every call by being helpful and accountable. In addition, Lisa asks the right question to ensure she has the appropriate information needed to resolve the customers concerns. Some area of opportunity for Lisa are, utilizing her tools and resources to deliver the appropriate resolution. Lisa also needs to work on anticipating the customer's future needs without being
Welcome to my Personal and Professional Development Planning website. This site contains different types of PDP documents, forms, evaluation tools and links for useful websites. I've developed this web site as a resource for backing students up on the University Certificate in the Professional Development and the free elective Key Skills Development through Part-Time Voluntary Work better and ease for your learning. I hope that you will find a chance for your material to be useful and relevant. Feel free to use the resources here, but please protect me if you’re copying any of them. Most of the learning materials are here as word documents, but not as puff files - this is so, that you may change the materials slightly in your choice.
The local Field Office is led by a female Area Manager (AM) that understands the organization as a recipient of services, a front-line employee, and as a leader. The AM leads a staff of nineteen, including her directly reporting Vocational Rehabilitation Counselors (VRC), management support staff, and caseload support staff. She maintains an entrusting management style, allowing her counselors to work independently with limited guidance. She makes herself available to her superiors at the Regional level and delegates many tasks to either her directly reporting Management Support Specialist (MSS) or Vocational Rehabilitation Counselors (VRC). By meeting one of her responsibilities as a leader she offers resources and autonomy to all of staff, she feels the staff is empowered in the direction the unit takes and in the dissemination of knowledge (Wolf, 2015). But with this management style there have been drawbacks in allowing staff to work in largely unmonitored circumstances or left staff feeling as though there were no guidance beyond front-line counterparts.
Prior to that, she had worked for Dial America as a Customer Service Representative. She would place outbound calls to clients to upsell product and potential new clients to sell XM radio. She left this role for the opportunity at Xerox.
· A robust business plan provides a path for changing a company’s profitable enterprises (Wagner, 2017). If the program of activities are not well written or researched, it can cause the company to fail. Starting any business has a price, so
In my continuing professional development I have taken training, attended and presented seminars and done projects during my academic and professional career.
To manage the business, one must have a good experience and relevant qualification. The right qualification one must have is an MBA in order to have the right understanding and knowledge you must require. And experience is one thing that will come after a good investment of time in learning and development (miller, 2011).
My professional development plan is to grow as a nurse by obtaining knowledge through school and daily life and work experiences. In five to 10 years, I will be able care for patients and their families as a nurse practitioner. Setting short-term and long-term goals will help guide through the journey to transition into the role of professional nursing and provide new opportunities for the future. Beliefs and values influence the decisions or choices people make in their personal and professional lives. My philosophy of nursing incorporates my beliefs and values, which includes being an advocate for patients and